Sunday, January 16, 2011

Why? Because We Still Like You by Jennifer Armstrong - Book review



Why? Because We Still Like You

An Oral History of the Mickey Mouse Club (R)


By: Jennifer Armstrong

Published: October 29, 2010
Format: Hardcover, 256 pages
ISBN-10: 0446545953
ISBN-13: 978-0446545952
Publisher: Grand Central Publishing











"The cast of the Mouseketeers - known as 'Mice' to those on the inside - were the most popular kids in the country, the envy of every kid growing up in the mid-1950s, privileged members of the fairy-tail-perfect Walt Disney family", writes senior writer at Entertainment Weekly, Jennifer Armstrong, in her fascinating and unauthorized behind the scenes book Why? Because We Still Like You: An Oral History of the Mickey Mouse Club (R). The author presents a balanced and intriguing portrait of the teenagers and preteens who formed the wildly popular mid-1950s phenomenon of the original Mickey Mouse Club (R).

Jennifer Armstrong recognizes the appeal and importance of the groundbreaking children's television series as a cultural icon. Devised to fill a programming gap in the third rated ABC Network, the show became an instant sensation from its premiere on October 3, 1955. For an entire generation of kids and teenagers, the familiar music and features of the show, were must see TV at 5:00 pm every weekday. What created the excitement were the wildly popular Mouseketeers themselves. The visionary genius of Walt Disney created a show where seemingly ordinary kids would be the stars of a program aimed directly at the kids of America. The concept was fresh, and the resulting audience ratings were so powerful, that the rival networks simply got out of the way. The cast of the Mickey Mouse Club (R) became daily visitors in America's living rooms, and friends to millions of children across the country. The secret to the show's success were the iconic Mouseketeers themselves.



Jennifer Armstrong (photo left) shares the inside stories and behind the scenes interviews with former Mouseketeer cast members; both famous and almost forgotten. For children, tweens, and teenagers growing up on camera, the daily routine of songs, dancing, and skits was an all encompassing life. The members of the cast, according to the author, worked forty-eight hour weeks, attended an on set school, and provided the additional marketing and publicity power to drive the show's success. As expected with a group of kids, the close intimacy generated rivalries, jealousies, and lifelong friendships. Cast members who failed to make the elite "red team" - known by the familiar role call of names - were often unceremoniously fired, as the production team sought more breakout stars. The burgeoning celebrity of the iconic Annette Funicello created pressures to discover more new superstars. The "red team" featured a host of stars in their own right, including Doreen Tracey, Darlene Gillespie, Bobby Burgess, Lonnie Burr, Cubby O'Brien, Tommy Cole, Sharon Baird, and adult host Jimmie Dodd. The creative team at Disney wanted even more, especially as the show peaked and entered its decline phase.

For me, the power of the book, is how Jennifer Armstrong blends the memories of cast members, with her own impressions of the show history. The author acknowledges fully that that some of the cast memories have morphed into myth and legend, but even that aspect of the story is important. How the Mouseketeers remembered the show, related to the other cast members, and thought of the experience is central to the book. The time spent at the Mickey Mouse Club (R) was not always as idyllic as presented to the public, and Jennifer Armstrong shares the cast's insights into their personal perspectives on the show. There were obvious jealousies, on the part of some of the female Mouseketeers, toward the growing stardom of the emerging "America's Sweetheart" Annette Funicello. The male cast members were often placed in positions of rivalry for spots as well.

Jennifer Armstrong not only describes how the Mickey Mouse Club(R) was understood in its own 1950s context, but also its legacy as an American institution. The show represented, for millions of young Americans, the best side of postwar American culture. The clean cut kids, in their name embossed sweaters and trademark mouse ears, were one ideal of the 1950s youth culture. As time and tastes moved on, the show began to lose its luster and appeal, but as the author points out, the overall appeal never disappeared entirely. The show continued in various iterations in syndication, and continued to air in North America and around the world to always eager audiences.

The author also provides a discussion of the newer versions of the Mickey Mouse Club (R), and how new cast members provided different entertainment to later generational tastes. Jennifer Armstrong also follows the cast members to the present day, where some former Mouseketeers have made peace with their ear wearing youth, others have tried to distance themselves, and still others have embraced their time in television history. In the end, the lives of the Mouseketeers, their loyal and devoted fans, and the very nature of children's television were changed forever.

I highly recommend the insightful and entertaining book Why? Because We Still Like You: An Oral History of the Mickey Mouse Club (R) by Jennifer Armstrong, to anyone seeking an excellent primer on the cultural importance of the original Mickey Mouse Club (R) and the memorable and endearing Mouseketeers. The book provides a fine introduction and overview to a cultural phenomenon that swept a nation, and transformed the lives of their youthful cast members in ways they never imagined possible.

Read the delightful and revealing book Why? Because We Still Like You: An Oral History of the Mickey Mouse Club (R) by Jennifer Armstrong, and relive the glorious days of early television, when kids entertained kids for the very first time. Their influence and lasting fame are a tribute to themselves, to the vision of Walt Disney, and to their devoted fans everywhere. "M-I-C-K-E-Y M-O-U-S-E".

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Friday, January 14, 2011

Driving Technical Change by Terrence Ryan - Book review



Driving Technical Change

Why People On Your Team Don't Act on Good Ideas, and How to Convince Them They Should


By: Terrence Ryan

Published: November 8, 2010
Format: Paperback, 200 pages
ISBN-10: 1934356603
ISBN-13: 978-1934356609
Publisher: Pragmatic Bookshelf









"The goal of this book is to enable you to convince co-workers to adopt new tools and techniques", writes Worldwide Developer Evangelist for Adobe, Terrence Ryan, in his practical and no nonsense book Driving Technical Change: Why People On Your Team Don't Act on Good Ideas, and How to Convince Them They Should. The author describes the challenges and personality conflicts faced by managers seeking to make technological change in an organization, and how to overcome these obstacles successfully.

Terrence Ryan understands the problems that can arise in organizations when new technologies and techniques are recommended to the team. The author realizes that there is a huge disconnect between finding the right tools and technological improvements, and getting them implemented in a meaningful way. Through his experience, and that of other technology change managers, Terrence Ryan points out the patterns of resistance that arise on a regular basis. He has learned that using logic, applying politics, or showing hard evidence to convince reluctant managers adopt the change doesn't work. Through his encountering of the same types of resistance and similar character traits over time, Terrence Ryan offers a patterns approach to understanding the problem.



Terrence Ryan (photo left) organizes his book based on the patterns approach to achieving acceptance of technological change. For managers seeking to implement technical improvement, there are two patterns outlined by the author. The first pattern is that of the skeptics who resist or oppose the proposed change. The other pattern focuses on which techniques are best suited to overcoming the obstacles created by those resisting the action. Terrence Ryan breaks the skeptics into the following resistor pattern groups:

* The Uniformed
* The Herd
* The Cynic
* The Burned
* The Time Crunched
* The Boss
* The Irrational

With these patterns of opposition determined, Terrence Ryan then shares his techniques and tactic=s for overcoming the resistance.

For me, the power of the book is how Terrence Ryan takes a logical and systematic approach to overcoming the opposition to change within an organization. The book takes a patterns approach to the subject of steering technical change. The author begins by showing the change agent how to identify patterns of behavior within the team, as a means of discovering where opposition will be found. Terrence Ryan points out the various characteristics of each opponent to the proposal. With the various skeptics identified, and their motivations and objections understood, the author then presents the strategies necessary for overcoming their opposition, and for leveraging existing support.

Terrence Ryan provides the methods for driving technical change in a very easy to follow and understand format. He breaks the various concepts down into their individual components to ensure that the reader not only understands them fully, but is able to implement them in the right way to achieve the desired results. To further illustrate the techniques and strategies in action, Terrence Ryan includes some real world case studies and anecdotes, where the concepts were utilized effectively. With the opposition to technical change often very intense, the book offers the techniques needed to counter even the most strenuous and determined skeptics.

I highly recommend the handy and very useful book Driving Technical Change: Why People On Your Team Don't Act on Good Ideas, and How to Convince Them They Should by Terrence Ryan, to any managers, technologists, systems administrators, or engineers faced with strong opposition to any proposed technological change or enhancement. This valuable book will give you the essential tools to overcome any skeptics and their stonewalling of the proposed improvements.

Read the well organized and helpful book Driving Technical Change: Why People On Your Team Don't Act on Good Ideas, and How to Convince Them They Should by Terrence Ryan, and put the power of pattern recognition to work for you as you spearhead any technical change. The tools and strategies presented in this book are game changing, and crucial for achieving the technical advancement necessary to remain competitive in the modern business environment.

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Thursday, January 13, 2011

How Companies Win by Rick Kash & David Calhoun - Book review



How Companies Win

Profiting from Demand-Driven Business Models No Matter What Business You're In


By: Rick Kash, David Calhoun

Published: October 12, 2010
Format: Hardcover, 272 pages
ISBN-10: 0062000454
ISBN-13: 978-0062000453
Publisher: HarperBusiness










"For companies, demand is ultimately about profit. At the end of the day, whoever satisfies demand the best, profits most", write thought leaders The Cambridge Group founder Rick Kash, and Nielsen Company CEO David Calhoun, in their brilliant and insightful book How Companies Win: Profiting from Demand-Driven Business Models No Matter What Business You're In. The authors describe how the old concept of supply-driven models is being overtaken and eclipsed by the emerging demand-driven business model.



Rick Kash (photo left) and David Calhoun recognize that supply exceeds demand in our new customer based economy. As a result, basing competitive advantage on the previous paradigm of supply is no longer sustainable or profitable. Simply expanding product lines and streamlining the supply chain worked well for companies in the past. That economy is rapidly disappearing, and a economy, driven by demand, is emerging, and supplanting the older business model. Forward thinking companies are not only seeking product and service demand ideas from customers, but are even anticipating demand before their customers can even articulate their needs and desires. Because of the need to identify potential demand in advance of the competition, companies need fresh tools, fresh thinking, and an entirely new approach that considers the increasing importance of the demand chain.



David Calhoun (photo left) and Rick Kash understand how customer demand is being shaped and sharpened by the internet and social media. Because the interaction between the newly empowered customers and companies is so dynamic and lightning fast, business leaders must be quicker in anticipating demand. Failure to discover niches and untapped areas of demand may not have been so critical in the past, but in the developing demand based economy, that failure can be disastrous. As a result, companies need new tools to prevent intellectual obsolescence through an inability to identify and take advantage of an opportunity. In the past, write the authors, the concern was inventory becoming outdated or obsolete. Those days of supply based thinking are over. In its place is the concept demand chain where collaboration between manufacturers, retailers, media and customers develop products and services based on what the authors call need states. The need state is the why of a demand, anticipated well in advance of what demand will appear in the future.

For me, the power of the book is how Rick Kash and David Calhoun not only turn the previous supply based economy upside down, but describe why that business model is no longer effective. The authors make a convincing case for the new demand driven economic model, and provide both its theoretical framework, and the practical strategies for embracing and capitalizing on it. This emerging new demand based era poses real challenges for companies, and those organizations who fail to meet those challenges will find themselves at an enormous competitive advantage. Companies who focus on anticipating demand, and who transform their entire outlook on innovation and creativity, will capture those new customer demands. At the same time, the anticipated demand discovered ahead of the competition, will also generate stronger pricing power for the company. That means winning ever greater profits, along with the loyalty of the customers.

David Calhoun and Rick Kash support their analysis with case studies of real world companies who are utilizing the demand based model. Companies who are adding a demand chain to their supply chain, and anticipating customer need states even before the buyer does, are moving well ahead of their competitors. In many cases, the winning companies have put their competition out of business entirely. The authors point to our current economy is transition toward what they call the Third Industrial Revolution. As with any revolution, change will be rapid and fundamental in type and in scope. The marketplace and the overall economy will look very different in the twenty-first century. Any companies who fail to recognize this sea change, and who cling to outmoded twentieth century business practices will be left behind. They will not, and cannot win, in the new demand based world.

I highly recommend the important and transformational book How Companies Win: Profiting from Demand-Driven Business Models No Matter What Business You're In by Rick Kash and David Calhoun, to any business leaders who are serious about understanding the emerging demand based economy. A failure to consider the revolution taking place with customers will spell doom for companies who continue to believe that the old ways are good enough. Companies who do anticipate change, and who embrace it, will be the winners.

Read the compelling and focus changing book How Companies Win: Profiting from Demand-Driven Business Models No Matter What Business You're In by David Calhoun and Rick Kash, and put the power of becoming a demand-based company to work for your organization. The future is already here, and the winning companies of today and tomorrow, will find the essential tools in this book.

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Wednesday, January 12, 2011

Stephen Denning: The Leader's Guide To Radical Management - Blog Business Success Radio

Listen to Wayne Hurlbert on Blog Talk Radio



Renowned leadership, management, innovation consultant, and author of the visionary and provocative book The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century, Stephen Denning, shares his seven principles of radical management. The concept of radical management is one that focuses on the entire organization to increase value. The idea moves far beyond the goods and services being produced and marketed. It also transcends merely making money for shareholders, making the approach truly radical. The holistic method invites a complete re-imagining of management and purpose, and includes innovation into the DNA of the company. Stephen Denning invites leaders to rethink the entire organization from top to bottom and from the inside out. The result is greater productivity, more and richer innovation, more engaged employees, and more satisfied customers.

Stephen Denning is my internet radio show guest on Blog Business Success; hosted live on BlogTalkRadio.

The show airs live on Thursday, January 13, at 8:00 pm Eastern Time; 5:00 pm Pacific Time.

Renowned leadership, management, innovation consultant, and author of the visionary and provocative book The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century, Stephen Denning, shares his seven principles of radical management. You will learn:

* Why existing and widely used management techniques no longer work

* How workplaces, employees, customers and the marketplace have changed

* The seven guiding principles of radical management

* How to implement radical management ideas and principles successfully



Stephen Denning (photo left) is the author of the award-winning books, The Secret Language of Leadership (Jossey-Bass, October 2007) and The Leader's Guide to Storytelling (Jossey-Bass, 2005).

His new book, The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century was published by Jossey-Bass in November 2010.

From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank where he spearheaded the organizational knowledge sharing program.

In November 2000, Steve Denning was selected as one of the world’s ten Most Admired Knowledge Leaders (Teleos)

He now works with organizations in the U.S., Europe, Asia and Australia on leadership, innovation, business narrative and most recently, radical management.

His clients have included many organizations, large and small, around the world, including GE, IBM, Microsoft, McKinsey, Shell, Netflix, Bristol Myers Squibb, Deloitte, Lockheed Martin, Raytheon, Syngenta, Danfoss, McDonalds, Unilever, Bristol-Myers Squibb, Abbott Laboratories, MWH, Ernst & Young, CRM Learning, Xerox, Oracle, Maritz, Target, Burns & McDonnell, Mitre Corporation, Innovation Council, Deluxe, Fetzer Foundation, Diageo (UK), UK Parliamentary Ombudsman, Nestle (Switzerland), Novo Nordisk (Denmark), International Energy Agency (Austria), Symbiosis (Austria), PMI (France), Ambrosetti (Italy), ARK group (UK, Asia, Australia), Air New Zealand, World Bank, UN, UNDP, US Army, USAID, CIA, NSA, Defense Intelligence Agency, NetHope, The Brookings Institution, American Institute of Architects, California Workforce Association, CIA, NSA, NIMA, FAA, NY State Government, Oregon State Government, Australian government ministries, New Zealand ministries and the Ministry of Foreign Affairs (Norway).

In April 2003, Steve was ranked as one of the world's Top Two Hundred Business Gurus by Davenport & Prusak, "What's The Big Idea? (Harvard, 2003).

Steve's recent book, The Secret Language of Leadership: How Leaders Inspire Action Through Narrative (October 2007) was selected by the Financial Times as one of the best books of 2007. It was also selected by the book distributor, 800-CEO-READ, as the best book on leadership in 2007. It is a comprehensive guide to transformational leadership, particularly how to use develop and use narrative intelligence to inspire enduring enthusiasm in any audience for your cause.

Steve's book, The Leader's Guide to Storytelling (2005) is a comprehensive guide to the various ways in which leaders can use of storytelling to achieve a variety of organizational purposes, including spark action, communicate who they are, transmit the brand, transfer values, share knowledge, inspire collaboration, tame the grapevine and lead people into the future.

Steve's book, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations (Butterworth Heinemann, 2000) describes how storytelling can serve as a powerful tool for organizational change and knowledge management.

Steve's book, Squirrel Inc.: A Fable of Leadership and Storytelling was published by Jossey-Bass in June 2004. It discusses the seven highest value forms of organizational storytelling, about which there is already considerable advance praise.

Another book, co-authored by Steve Denning along John Seely Brown, Katalina Groh and Larry Prusak, was published in June 2004 by Elsevier. It is entitled Storytelling in Organizations: How Narrative and Storytelling Are Transforming Twenty-first Century Management.

Steve was born and educated in Sydney, Australia. He studied law and psychology at Sydney University and worked as a lawyer in Sydney for several years. He did a postgraduate degree in law at Oxford University in the U.K. Steve then joined the World Bank where he worked for several decades in many capacities and held various management positions, including Director of the Southern Africa Department from 1990 to 1994 and Director of the Africa Region from 1994 to 1996. From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank.

Steve was a Senior Scholar at the Burns Academy of Leadership at the University of Maryland from 2006-2009.

In the Fall of 2009, Steve was a Visiting Fellow at All Souls Colleges, Oxford University, UK.

Steve was a member of the Quality Council V of the Conference Board from 1993 to 1996.

He has published a novel, The Painter and a a volume of poetry Sonnets 2000.

My book review of The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century by Stephen Denning.

Listen live on Thursday at 8:00 pm Eastern, 5:00 pm Pacific time.

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Let's talk with renowned leadership, management, innovation consultant, and author of the visionary and provocative book The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century, Stephen Denning, as he shares his seven principles of radical management. The concept of radical management is one that focuses on the entire organization to increase value. The idea moves far beyond the goods and services being produced and marketed. It also transcends merely making money for shareholders, making the approach truly radical. The holistic method invites a complete re-imagining of management and purpose, and includes innovation into the DNA of the company. Stephen Denning invites leaders to rethink the entire organization from top to bottom and from the inside out. The result is greater productivity, more and richer innovation, more engaged employees, and more satisfied customers on Blog Business Success Radio.

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The Leader's Guide to Radical Management by Stephen Denning - Book review



The Leader's Guide to Radical Management

Reinventing the Workplace for the 21st Century


By: Stephen Denning

Published: October 12, 2010
Format: Hardcover, 336 pages
ISBN-10: 0470548681
ISBN-13: 978-0470548684
Publisher: Jossey-Bass











"This is a book about a radically different way of managing", writes former director for knowledge management at the World Bank, and thought leader on management, innovation, and leadership, Stephen Denning, in his visionary and provocative book The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century. The author describes the critical importance of dismantling the traditional workplace and management techniques, and replacing them with a fresh approach to managing in the twenty-first century.

Stephen Denning recognizes the dramatic changes that have taken place in workplaces in recent years. These changes include the entirely different ways of thinking, speaking, and acting at work. With employees now feeling frustrated and unfulfilled at work, and seeking job satisfaction, and a more meaningful work experience, the author proposes that an entirely new system of management is essential as well. With the changes in the marketplace, in customer behavior, and a more interactive marketing conversation, the old ways of managing are no longer effective, and are not sufficient or appropriate for the new emerging marketplace and empowered customers. The old management system is no longer adequate for managing employees either. As a result, the entire system of management, as it is currently constructed, must be changed completely and in very fundamental ways.



Stephen Denning (photo left) proposes a complete revamping of the traditional management system, and rebuilding it from a new and firmer foundation. For the author, current management practice and theory is outdated and ineffective, and can not be repaired with incremental change. With the complete transformation of the marketplace, an entirely different workforce and a revamped workplace, and a legacy system that has become counterproductive, Stephen Denning recommends the concept of radical management. He breaks radical management into seven principles:

* Delighting clients
* Self-organizing teams
* Client-driven iterations
* Delivering value to customers in each iteration
* Radical transparency
* Continuous self-improvement
* Interactive communication

For me, the power of the book is how Stephen Denning takes a holistic approach to rebuilding the entire theory and process of management, that includes fundamental changes in the workplace and in relationships with customers. The author recognizes that the existing management system is suboptimal, and even stands in the way of enhanced employee productivity and job satisfaction. Existing management practices all too often fail to understand fundamental changes in the marketplace, and lack the ability to optimize the relationship with customers. One of the most piercing insights presented by Stephen Denning is his understanding of the current unspoken assumption that the current management model is both inevitable and almost a law of nature. The author recognizes that, not only is the current management system broken, but is most certainly not the only possible option available to managers.

Stephen Denning points to the transformation of the workforce from semi-skilled workers to that of knowledge employees. The current management system was created for an entirely different type of employee, company, and economy. It is only reasonable to expect that such deep and fundamental changes would also necessitate a change in the process and practice of management as well. Simply making minor changes around the edges will not result in a form of management that meets the needs of the twenty-first century. Stephen Denning recommends ending the old twentieth century management model, and reinventing the theory and practice to suit the present and future workplace, marketplace, and economy. The author doesn't simply tear down the previous management system. He shares concrete and viable ideas and principles to transform the workplace and management into a new and radical management format.

I highly recommend the seminal and must read book The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century by Stephen Denning, to business managers seeking to reinvent their workplaces and approaches to the evolving marketplace. This book provides the techniques and strategies to address change in both the workplace and with customers.

Read the thought provoking and destined to become classic book The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century by Stephen Denning, and take the crucial steps toward reinventing your workplace and customer relationships from the ground up. Instead of the outmoded management practices utilized by your competitors, your company will be on the forefront of management techniques for the twenty-first century.

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Monday, January 10, 2011

Wikibrands by Sean Moffitt & Mike Dover - Book review



Wikibrands:

Reinventing Your Company in a Customer-Driven Marketplace


By: Sean Moffitt, Mike Dover

Published: January 6, 2011
Format: Hardcover, 318 pages
ISBN: 978-0-07-1749275
Publisher: McGraw-Hill













"Wikibrands represent the future of business - a future that calls for a shift in the long-held business management tenets on how we approach customers", write thought leaders Sean Moffitt and Mike Dover in their landmark and visionary book Wikibrands: Reinventing Your Company in a Customer-Driven Marketplace. The authors describe how the entire concepts of marketing and branding have been turned completely upside down in the new, engaged customer driven world.



Sean Moffitt (photo left) and Mike Dover recognize the changes that are transforming brands, as well as the opinion that consumers hold of brands. The previous paradigm of brands as promises, and of controlled images, has long since passed into history. The marketer no longer exerts control over the message and the brand. That power has passed through to the empowered customers of today and tomorrow, who regard themselves as being part owners and critical stakeholders in the brand itself. As a result, the traditional brand itself is evolving into a new, community based concept. One of the tools at the disposal of the modern consumer is that of social media. While the tools may be important as a platform, what really matters is the shared message, customer collaboration, and the building of community.



Mike Dover (photo left) and Sean Moffitt understand the critical importance of engaging customers in meaningful dialogue, that builds relationships and shared collaboration, and stakeholding in the brand and its future.Brands without engagement will fall by the wayside to marketers who understand the shared ownership of brands in the emerging engaged world. The brand can no longer be a marketing shaped image. Instead, the revolutionary change in the idea of a brand, is fast becoming on of relationship. With the old command and control model of one way communication being shattered by the social web, the authors have termed the new model of of the Wikibrand. In this new view of the world, the brand is built upon, added to, shared, changed, and transformed into something entirely customer driven and designed. The letting go of the control is the crucial first step for marketers to achieve engagement and create relationships. The participatory brand is replacing the the one way brand, and future branding and marketing thinking must reflect that new reality.

For me, the power of the book is how Sean Moffitt and Mike Dover present their thought provoking analysis of the evolution of brands from one of working and talking with customers, from the previous technique of broadcasting messages at customers. The authors provide both a theoretical background for their ideas, and share their practical steps for creating a fresh and collaborative approach to marketing and brands. The book contains nine steps, that should be read and absorbed by every business leader and marketer, as a source of understanding into how brands have ceased to exist in their previous form. Indeed, the new Wikibrand is almost formless, as it is altered, amended, and recreated in previously unimagined ways and uses.

The authors also bolster their discussion with case studies of real world companies who have embraced the Wikibrands ideal. These businesses have recognized the fundamental changes that are taking place in the social marketplace. These corporations have reconciled the seemingly opposing worlds of brand development and customer driven conversation and collaboration. For these companies, community has replaced control, and the result has been a strengthening of their business relationships with its customers, and an enhanced bottom line. The authors capture the essence of the new paradigm, and not only describe how it works, but also why Wikibrands are the future of brands and of marketing.

I highly recommend the seminal and important book Wikibrands: Reinventing Your Company in a Customer-Driven Marketplace by Sean Moffitt and Mike Dover, to any business leaders, marketers, and social media thought leaders who are seeking a fresh approach and perceptive insights into the rapidly evolving nature of brands and marketing. The authors take the reader into the online social world where pull marketing is created through engagement and collaboration, and where the old push ideas are not only ineffective, but irrelevant.

Read the essential and idea packed book Wikibrands: Reinventing Your Company in a Customer-Driven Marketplace by Sean Moffitt and Mike Dover, and discover the philosophy behind this new collaborative world, and learn the tactics and strategies that will turn your company into a success in the Wikibrand universe.

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Sunday, January 9, 2011

The No Asshole Rule by Robert Sutton - Book review



The No Asshole Rule

Building a Civilized Workplace and Surviving One That Isn't


By: Robert I. Sutton PhD

Published: September 1, 2010
Format: Paperback, 256 pages
ISBN-10: 0446698202
ISBN-13: 978-0446698207
Publisher: Business Plus















"Every organization needs a no asshole rule because mean-spirited people do massive damage to victims, bystanders who suffer the ripple effects, organizational performance, and themselves", writes Professor of Management Science at Stanford University, Robert Sutton in his meticulously researched and seminal book The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't. The author describes the damage inflicted on people and organizations, as well as the hidden costs of having these unpleasant and demeaning people within a company.

Robert Sutton understands how destructive the bosses, co-workers, and subordinates he calls assholes can be to people and organizations. The author has experienced the venom of these socially maladjusted people first hand. Through his painstaking research of a wide variety of companies, across many industries and sectors, the author discovered that the asshole is an all too common menace in most offices. Robert Sutton describes in detail what he classifies as the twelve different types of these destructive personalities. From the very beginning of the book, the author makes it clear that his goal is to replace these demeaning people with decent people, who share the traits of common courtesy, collaboration, and respect for others. Robert Sutton is clear that he is not recommending hiring spineless wimps and yes people. Instead, he considers hiring people who respect others, and treat people with civility and cooperation.



Robert I. Sutton (photo left) shares his simple but valuable tests for determining another person's asshole factor. The first test asks if a person, having spoken and interacted with the other person feels oppressed, humiliated, or belittled. Even more importantly, does the demeaned person feel worse about himself or herself. The second test is whether the alleged asshole demean those less powerful than themselves, but not those who are more powerful. For Bob Sutton, the way a person treats subordinates and the non-powerful as opposed to the way the same individual interacts with those possessing more power, is a very good test of whether that person is an asshole. The author strongly encourages hiring and associating with people who treat everyone, regardless of their perceived power or lack thereof, with decency and respect. The author points to the benefits of hiring, retaining, and promoting good people to the productivity and job satisfaction of other employees, and also to the overall benefit to the company. For Robert Sutton, assholes in the organization are bad for business.

For me, the power of the book is how Robert Sutton describes the problems caused by the presence of the unpleasant assholes in a company. He points out the characteristics of these problem people, and shows clearly the damage they wreak on the organization, its employees, and customers. Along with the vivid description of what makes a person an asshole, Robert Sutton demonstrates how to work with these people, without being contaminated by their brand of venom. He also shares techniques and strategies for disarming these unsociable individuals, and for avoiding the tendency to let their insensitivity demean others or yourself. To prevent the addition of more assholes to the roster, and to ensure these people don't become the reigning force, Robert Sutton outlines his no asshole rule, and how to ensure it works and becomes a course of action for the company.

Robert Sutton strengthens his theoretical outline with real world examples of how some organizations have neutralized problem individuals within their own systems. These examples are useful for the reader to understand how assholes operate, and how they affect others around them. The examples and stories are bolstered by extensive research into the asshole phenomenon, and why it is so widespread in organizations of all types. The painstaking research provides important background to the issue, as well as offering tests to uncover hidden assholes within the company. There is even test in the book for the reader to determine one's own level of asshole traits and behavior. The practical strategies and tactics for surviving asshole laden organizations, and for dealing with those unpleasant people as individuals make this book a must have tool for workplace action and survival.

I highly recommend the seminal and highly readable book The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't by Robert I. Sutton, to anyone who has close encounters with boorish and insensitive people at work or elsewhere in one's life. The concept of having a no asshole rule as part of the company culture is brilliant, and essential in the modern organization. The costs of assholes in terms of personal well being, employment satisfaction, productivity, and company performance are simply too large to ignore.

Read the practical and very valuable guide The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't by Robert I. Sutton, and make your own workplace one where assholes dare not tread. Instead, transform your own organization into one where people treat one another, their customers, and everyone with whom they come into contact, with the respect they deserve as human beings. A no asshole rule will do wonders for your sanity, your productivity, your personal self esteem, and your overall performance. Your company will be more profitable, without the asshole generated distractions, as well.

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Saturday, January 8, 2011

The Vertical Farm: Feeding the World in the 21st Century by Dr. Dickson Despommier - Book review



The Vertical Farm

Feeding the World in the 21st Century


By: Dr. Dickson Despommier

Published: October 12, 2010
Format: Hardcover, 320 pages
ISBN-10: 0312611390
ISBN-13: 978-0312611392
Publisher: Thomas Dunne Books












"When farms are successfully moved to cities, we can convert significant amounts of farmland back into whatever ecosystem was there originally, simply by leaving it alone", writes speaker, lecturer, environmentalist, and former professor of microbiology and public health in environmental sciences at Columbia University, Dr. Dickson Despommier in his visionary and revolutionary book The Vertical Farm: Feeding the World in the 21st Century. The author offers the concept of the urban based vertical farm as a self sustaining alternative to creating a secure global food supply for the future.

Dickson Despommier understands the severe challenges of pesticide use, soil degradation, crop loss, and dependence on fossil fuels. To meet these growing pressures, the author takes the radical step of moving the farm from the countryside, and into the city itself. With the ever expanding global urban population, and with those growing cities being the final destination for food, Dr. Despommier proposes moving food production to the ultimate consumers. The author believes that cities must produce their own food supplies, as he considers current agricultural systems to be unable to meet the demand. Basing his ideas on scarce resources, environmental concerns, and demographic projections, Dickson Despommier provides what is a viable solution for potential food shortages. By placing the growing of food under glass, and building upwards toward the sky, the urban vertical farm becomes a self sustaining source of food to supply the growing population of the world.



Dr. Dickson Despommier (photo left) points to additional benefits of urban based agriculture, beyond those of environmental and energy challenges. He writes that the wastes generated by urban dwellers can be recycled into the vertical farm. At the same time, water usage is reduced trough reuse of black and gray water for the growing plants. Through the reduction of urban waste and recycling of refuse, the health of the cities would also be improved with less disease and lower vermin numbers. The author extrapolates the growth of the world's population, and calculates that vastly more land area than is even available for cultivation, would be required for conventional agriculture. With the need for either more farmland, or for more intensive use of existing farmland, Dickson Despommier considers the lack of available resources to be a limiting factor. To make up the difference, or to replace current agricultural land entirely, the author considers the vertical, urban based farm to be the only workable alternative.

For me, the power of the book is the visionary approach taken by Dr. Dickson Despommier, as he shares his philosophy, scientific research, and engineering designs for the vertical farm proposal. Along with the theoretical framework, the author provides practical methods to turn the dream of an urban based agriculture into a reality. The author also addresses the critics of his concepts in a realistic and meaningful way. He points to the rapidly evolving conventional agricultural industry, and how it is bumping against environmental, technological, resource, and financial barriers. Even with expanded area under cultivation, and with dramatic yield increases, writes the author, the existing global agricultural industry will fail to produce enough food in a sustainable manner.

Even more controversial than the proposed limits to production, is Dr. Dickson Despommier's proposal to return agricultural land to a native state. The author points out how 70 percent of the world's fresh water is used for agriculture. To Dr. Dickson Despommier, that is an unsustainable amount, and the precursor to an environmental disaster. His urban agricultural vision uses much less water, and recycles its use back into the vertical farm's ecosystem. The saving in energy is considerable, according to the author, especially in light of Peak Oil and other resource limitations. The reduction in pesticides and the lower number of food miles present energy savings that can be applied elsewhere. The author also considers the vertical farm to be a source of future employment, a remover of urban wastes, a technique to reduce crop losses, as well as a source of safer food.

I highly recommend the innovative and seminal book The Vertical Farm: Feeding the World in the 21st Century by Dr. Dickson Despommier, to anyone seeking a viable, and ingenious solution to global food security. The reader might not agree with all of the author's premises or conclusions, but the book provides an excellent starting point for discussion. The future of the family farm, the role of corporations, and the benefits of the urban based vertical farm must all be considered. The author provides a backdrop of environmental degradation, an exploding world population, resource shortages, and the need for more land area for conventional agriculture, when he offers his vertical solution.

Read the important and paradigm shifting book The Vertical Farm: Feeding the World in the 21st Century by Dr. Dickson Despommier, and consider the advantages and potential drawbacks of the vertical farm. The author shares a compelling case that the vertical farm will meet the food challenges of the 21st century. from the viewpoint of the author, it may even be the only way to feed a hungry world.

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Thursday, January 6, 2011

Branded! by Michael E. Conroy - Book review



Branded!

How the 'Certification Revolution' is Transforming Global Corporations


By: Michael E. Conroy

Published: June 1, 2007
Format: Paperback, 320 pages
ISBN-10: 0865715793
ISBN-13: 978-0865715790
Publisher: New Society Publishers





"There is a movement afoot that has the potential to transform the way global corporations do their work", writes economist and independent consultant on sustainable development certification, Michael E. Conroy, in his visionary and corporate transformational book Branded! How the 'Certification Revolution' is Transforming Global Corporations. The author describes how the rapidly expanding 'certification movement' is creating a revolution in how leading corporations conduct business in a globalized economy.

Michael E, Conroy recognizes that a corporation's brands, and the images and promises both explicit and implicit within those brand names, are their most valuable assets. Because of the critical importance of these brand reputations, leading global companies are taking steps toward protecting their brands. In the process, the same corporations have discovered that improved social and environmental practices are also strengthening their company bottom lines. In effect, the revolution in global corporate thinking is leading to the realization that ethical and sustainable business is also good business practice. To ensure the cooperation of even more corporations, in this growing worldwide sea change, the very effective 'certification movement' was born.



Michael E. Conroy (photo left) understands the controversial position that certification creates for both sustainable development advocates and corporations. The author discusses the criticisms leveled against non-governmental organizations (NGO's) for forming alliances and agreements with multinational companies. Michael Conroy regards certification as simply part of an overall process toward social and environmental sustainability and responsibility. The process works in three general steps:

* Nonprofit organizations create new standards for corporate responsibility
* Companies move to adopt the standards through NGO pressure or market forces
* Standard setting organizations develop an effective certification method

Despite initial skepticism from both environmentalists and corporations, Michael Conroy points to the successes of the certification system. The author describes the concept as a growing movement, gaining acceptance from all stakeholders.

For me, the power of the book is how Michael E. Conroy makes a convincing case for the development and practice of the 'certification movement'. The author provides a theoretical framework that demonstrates not only how the certification process works, but why it operates so effectively. The author shares his ideas for strengthening the system and for expanding it to include more companies, nonprofit organizations, and a deeper understanding of social and environmental sustainability. The author calls for more transparency in the process, to ensure it works more effectively, and achieves its goals more efficiently. The author strengthens his book with research based evidence, resulting from a decade long study of certification, from all aspects of the concept.

Through a series of case studies, of real world corporations utilizing the certification system, Michael Conroy provides evidence of the effectiveness of the alliances. At the same time, the author offers evidence of growing acceptance of certification, as only one step in a journey toward more social and environmental concern, on the part of corporate leaders. The evidence that ethical behavior is also profitable behavior is compelling, and important for companies to recognize. Their brands are associated with their environmental, employee, and social activities, with bad behavior being punished in a growing environmentally aware marketplace. The author also looks to the future of certification, and its prospects for initiating and enhancing efforts toward alleviating poverty, environmental degradation, and employment conditions.

I highly recommend the comprehensive and definitive book Branded! How the 'Certification Revolution' is Transforming Global Corporations by Michael E. Conroy, to anyone seeking a guidebook to understanding the revolutionary and expanding 'certification movement'. The book presents the theory and best practices necessary to developing and implementing a certification system within any NGO and corporation.

Read the seminal and research based book Branded! How the 'Certification Revolution' is Transforming Global Corporations by Michael E. Conroy, and discover not only the power of certification, but also how alliances and partnerships between global companies and international organizations can result in greater social and environmental sustainability. The companies benefit through their brands being associated with sustainable practices, more profitability, and greater positive visibility. NGO's benefit through the achievement of their goals in harmony with companies, rather than through an adversarial role. The general public benefits through a healthier environment and greater social responsibility on the part of corporations.

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Riding The Alligator by Pen Densham - Book review



Riding the Alligator

Strategies for a Career in Screenplay Writing...and not getting eaten


By: Pen Densham

Published: January 1, 2011
Format: Paperback, 272 pages
ISBN-10: 193290784X
ISBN-13: 978-1932907841
Publisher: Michael Wiese Productions












"The right way to create is the way that works best for you", writes accomplished and successful Hollywood screenwriter, and principal of Trilogy Entertainment Group, Pen Densham, in his comprehensive and idea packed book Riding the Alligator: Strategies for a Career in Screenplay Writing...and not getting eaten. The author takes the aspiring screenwriter behind the scenes, and describes the process and the passion that drives a Hollywood movie and television screenplay writer.

Pen Densham has achieved acclaim and numerous awards, from his peers and the from the film industry as a whole, for his well known screenplays. While he written and sold numerous blockbuster scripts, the author maintains a balanced view of what it means to mark one's mark as a writer in Tinseltown. Pen Densham starts his discussion of screenwriting with a call for passion. While the author acknowledges that the very idea of suggesting passion has morphed into an overworked cliche, he also understands its critical importance. Without a passion to propel the writer forward, and to overcome the very high odds against a screenplay being purchased, the would be screenwriter might give up completely. The passion creates the preparation for success. With strong preparation, a well written script, and a little luck, the writer can beat the odds. With the passion in place, Pen Densham describes the essential skills and strategies that must be learned to become a success in Hollywood.



Pen Densham (photo left) recognizes that creating and selling a script, in the highly competitive movie and television fields, is not easy. The author begins by asking why do people watch movies. While a seemingly obvious question, the answers are partly philosophical, psychological, and personal. Story is embedded deeply in the psyche and emotions of all people, and Pen Densham points to the writer as the conduit and modern day shaman, to bring story and the human condition to life. Pen Densham shares his philosophies for finding story ideas, and for trusting one's own instincts. He makes clear that the experts and studio moguls can be wrong. The author provides insights into creating characters, and for developing roles that stars will want to play on the screen. Once written, Pen Densham describes the challenging process of selling a script for production, and for getting paid for the work.

For me, the power of the book is how Pen Densham provides an honest and unvarnished description of the entire process of screenwriting from start to stardom. The book contains a nice mixture of the author's philosophy and theory of screenplay creation, combined with the nuts and bolts process for putting story to paper. At the same time, the book features very crucial sections on the business side of becoming and remaining a Hollywood writer. Pen Densham describes candidly the pitfalls that can await the unwary, and how to avoid some of the most deadly mistakes. The author offers his experiences, both good and bad, as guidance for the novice writer.

Along with the thoughts and strategies shared by Pen Densham, are the ideas and philosophies of other well known Hollywood screenwriters. Their additional perspectives, and alternative concepts of writing, enhance the overall value of the book. By providing essays from other leading script developers, Pen Densham gives the reader other viewpoints on writing, and on the industry as a whole. Not content with simply providing his own work, and that of the other writers, Pen Densham gives the would be writer even more value. Included in the book are suggestions for other books that can provide additional information and techniques for writing and selling movie and television screenplays. Overall, the author provides a complete package that will benefit any novice screenwriter.

I highly recommend the informative and essential book Riding the Alligator: Strategies for a Career in Screenplay Writing...and not getting eaten by Pen Densham, to anyone seeking an insider's guide to success in the tough Hollywood market. The author provides the tools necessary to help the writer find the stories, create the roles, and write the scripts that will sell for production.

Read the delightful and practical book Riding the Alligator: Strategies for a Career in Screenplay Writing...and not getting eaten by Pen Densham, and start living your dream of success as a writer of Hollywood screenplays. This book will give you more than just the basics. It will provide both the inspiration and the techniques for creating that Hollywood blockbuster screenplay.

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