Sunday, August 13, 2006

Rivers of Revenue by Kristin Zhivago - Book review



Rivers of Revenue: What to Do When the Money Stops Flowing

Author: Kristin Zhivago

Published: August 2004
Format: Hardcover, 336 pages
ISBN-10: 0974917915
ISBN-13: 978-0974917917
Publisher: Smokin' Donut Books




What do you do if your job disappears?

Where do you turn if your business fails?

You need a way out of the nightmare, and author Kristin Zhivago provides the roadmap. Her book Rivers of Revenue is a step by step plan to get the income flowing your way once again.

Bringing over 35 years of hands on experience in helping businesses reach their goals, Kristin Zhivago offers the reader the same advice that has worked so well for others. Written in a conversational style, like that of a patient and supportive friend, Rivers of Revenue reads more like a blog posting series than a business book.

The secret to getting your business, your career, and your life back on track is to stop trying to sell to people. Whether it’s ideas, your products and services, or yourself, no one wants to feel like they are getting a sales pitch. Instead, everyone wants you to support them and their buying process.

In turn, they will support you.



Kristin Zhivago (pictured left) suggests that life should be a pleasure, and not simply hard work and drudgery. By taking the time to find out what people really want, you can work with your clients and customers in a winning relationship for all concerned.

She teaches you to avoid time wasting wild goose chases, and how to find and develop concepts that help everyone to achieve their needs and goals. You will benefit right along with your customers, who will stay with you permanently, because of that caring approach.



For those climbing the corporate ladder of employment, Kristin shows you how to earn and keep the respect of your peers, and to gain the attention of those at the top rung of the corporation. Instead of office politics, your career will blossom from achieving the company’s goals.

Take away:

Kristin Zhivago teaches, in easy to understand step by step lessons, how to find what your customers want and need in the way of products, services, and customer support. By taking that time on their behalf, your customers will enjoy buying from you, as a person who supports them in their goals. As a result, the Rivers of Revenue will flow freely for everyone.

Rivers of Revenue by Kristin Zhivago is highly recommended for business owners, corporate managers, and sales and marketing professionals. Your success in business and life will be achieved, by helping others reach their goals too.

Read Rivers of Revenue: What to Do When the Money Stops Flowing and start those many and varied income streams flowing for you.



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Saturday, August 12, 2006

Managing With Aloha by Rosa Say - Book review



Managing with Aloha

Bringing Hawaii's Universal Values to the Art of Business


By: Rosa Say

Published: Nov 19, 2004
ISBN: 0976019000
Format: Hardcover, 266pp
Publisher: Ho'ohana Publishing




The timeless wisdom of Hawaii, and its spirit of Aloha, are the values that author Rosa Say recommends for your business, in her landmark Managing with Aloha Bringing Hawaii's Universal Values to the Art of Business. Ageless themes of unconditional love for others, for giving of yourself, and sharing what you possess, are only a few of the eternal values expressed in the book.

Overall, Hawaiian resident Rosa Say outlines 19 traditional values from the islands, and how they can mean success, in the modern world of business. While the products and services may change over time, the interpersonal relationships between individuals remain the same. Caring for others, teaching them freely with your learned wisdom, and showing them respect as human beings are as ageless as the islands themselves.



In the spirit of full disclosure, author, consultant, and blogger, Rosa Say (pictured left) is a good friend of mine. As I have come to know Rosa well over the past couple of years, it is a fact that she lives every single one of the values expressed in her book. If ever an author, and the lessons outlined in the volume were inseparable, Rosa Say lives and breathes in the pages of her writing. Every word is written from the heart. As such, the concepts expressed in the book can be trusted as authentic. There is nothing artificial about anything in Managing with Aloha.

We have all met authors whose ideas expressed in their books touched us deeply in some way. An important thought can strike a chord within us and can even change our lives. We have also met authors who wrote about values, but showed none of them in their personal or public lives. Rosa Say lives aloha and all of the other values described so eloquently in the book. In her business and personal life, the ageless wisdom of the islands is her guide and touchstone. This powerful book can be a personal and business guide for each and every one of us.



Aloha means unconditional love. In another sense, it means treating others as you would like them to treat you. In business, a close interpersonal relationship, based on mutual respect and caring, has value in several ways. The well treated customer will remain with your business through good times and bad. They will recommend you and your company to everyone they know. Aloha and the values of Hawaii are simply good business.

Read Managing with Aloha Bringing Hawaii's Universal Values to the Art of Business, and let Rosa Say be your guide to the universal truths and wisdom of the ages. The values of Hawaii and its past, can be your roadmap to a successful and personally rewarding future.

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Friday, August 11, 2006

Small is the New Big by Seth Godin - Book Review



Small Is the New Big

And Other (Little) Ideas That Change Everything


By: Seth Godin

Published: Aug 17, 2006
ISBN: 1591841267
Format: Hardcover, 288pp
Publisher: Penguin USA


Any new book by the well known marketing wizard Seth Godin is a business book publishing event. Small Is the New Big And Other (Little) Ideas That Change Everything, the latest work from Seth Godin (pictured below left), is certainly no exception. The book is a collection of the author's best short essays and blog posts, all packaged neatly in one volume.

As a book of collected essays, the short and snappy pieces can be read in any order, and in any amount. Like a generous thought provoking smorgasboard, the book sets out ideas in abundance. While not all of the ideas are for everyone, or for every business, there are enough gems of advice, marketing wisdom, and creative thinking that everyone is assured of finding real value. Indeed, the author recommends sampling his wares over an extended period of time, for proper idea digestion.



There are 193 essays, arranged alphabetically, for the easy reference later. With so many concepts, spread throughout the book, the table of contents is a lifesaver for the reader. Not all of the essays are about business either, but they all reflect the book's basic themes. In fact, some of the more thoughtful pieces are on popular culture, to impressions of various people, both in and out of the public spotlight. It's easy to spot the impact of blogging and its influence on Seth Godin's writing. That's a good thing, as the personality of the author shines through every short work.

The major theme of the book is how it's not an advantage any longer to be the biggest business on the block. Acting small helps in relationship building and in developing respect for the customers, staff, and anyone who comes into contact with the company.
An authentic message shared by your company, and its unique story are what will spread the word. The only thing that will move faster is exposure of any lies and misinformation. In the modern, wired global community, bad news about an organization travels the globe several times in nanoseconds. At the same time, it has never been easier to make a positive impression.

In the modern age, Seth Godin believes that mediocrity is certain to spell the demise of any company. The business must become remarkable, he says. Fortunately, that ability to stand above ones peers is at your fingertips. He also believes that everything a person does had effects. They are not side effects, but are important central events in a person's or business's life. As such, everything anyone does should be authentic and remarkable.

Small Is the New Big And Other (Little) Ideas That Change Everything by Seth Godin is a delightful and informative book on authenticity, and becoming remarkable. It's about how being small can make it big in the modern world. As a result, Seth Godin challenges your current worldview, and demands you reconsider the status quo. He is definitely very successful at shaking things up for the better.

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Thursday, August 10, 2006

Carnival of the Vanities 203 at Humantide



The 203rd edition of the longest running internet blog carnival, the well known Carnival of the Vanities appears at Riversider's community support blog known as Humantide.

Note that Carnival of the Vanities has a new home at Zeuswood and Stingflower's dedicated to all things carnival blog, appropriately titled First Carnival.

Carnival of the Vanities is the original collection of blog postings, assembling some of the best and wide ranging bloggers on the internet.

This week's Carnival of the Vanities entries include politics, literature, science, humour, technology, business, and froth.



Carnival of the Vanities needs hosts for upcoming editions. As a blogger, there is no one better qualified to host the Carnival of the Vanities than you!

Here is the e-mail address so you can become a host:

Contact: host [at] firstcarnival [dot] com



To participate in the Carnival of the Vanities or any of the other blog carnivals, one of the easiest techniques is to use the all inclusive carnival entry form at The Conservative Cat.





Another participation option is to simply e-mail your entry to the new e-mail address:

cotvmail -at- gmail -dot- com

As I suggest elsewhere, hosting and contributing to the various internet blog carnivals is a great promotional idea for your blog.

Next week's edition of Carnival of the Vanities appears at a still to be determined location.

In the meantime, head on over to the Humantide hosting of Carnival of the Vanities and enjoy the posts on offer.

You will almost certainly be introduced to some great new and interesting blogs.

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Wednesday, August 9, 2006

Brand Royalty by Matt Haig - Book Review



Brand Royalty

How The Worlds Top 100 Brands Thrive & Survive


By: Matt Haig

Published: Nov 1, 2004
ISBN: 0749442573
Format: Hardcover, 314pp
Publisher: Ingram Pub Services

The impact of the top brand names on our daily lives is undeniable. For Matt Haig in his book Brand Royalty How The Worlds Top 100 Brands Thrive & Survive, the question is what makes the top one hundred brands so successful. In a series of fascinating case studies, author Matt Haig outlines what makes the most important brands so influential and so powerful in the global marketplace.

While some of the brands included in the book, as well as some majoe companies omited from the study, might be a source of controversy, Matt Haig travels well beyond mere list making. The book is not a ranking of top 100 brands. Instead, the author is seeking each brand's inner strength that makes the company so dominant in its industry. The companies are well researched, and the insights gleaned from each corporation are lessons that can be applied to any business. No two brands are the same, and how each company achieved its lofty status in the business community is an important case study in itself.



The author has divided the book into seventeen major categories of brands, ranging from a focus on innovation to prestige to design to distintive brands. Each section highlights about five companies whose brand focus fits that branding style. Indeed, the author presents a powerful case that the company, and its brand focus are virtually interchangeable.

Within each leading corporation is a coporate culture committed to that brand and its success. From the boardroom to the front desk, the entire organization is an ambassador for the brand. If your business is in competition with some of these brand monarchs, you would be wise to adopt some of their lessons.

Author Matt Haig does a fine job, of assisting the reader with step by step instructions, on how to emulate the strengths of members of the brand elites. Most of the ideas and concepts can be adapted to companies of any size. What is most important is total organizational committment to the brands offered by your own business. In fact, the brand is like a religion for the elite corporations and their staff. That is one of the major keys to successful branding presented in the book.

Brand Royalty How The Worlds Top 100 Brands Thrive & Survive by Matt Haig, is an important and must read book, for everyone involved in branding their business. The numerous case studies make for enjoyable and very enlightening reading, and each one offers new insights into the mind of the business and their target markets.

There is a reason why the top 100 brands are truly Brand Royalty, and author Matt Haig emplains how to compete with them, or even to join them.

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Tuesday, August 8, 2006

Carnival of the Capitalists at The Business of America is Business



This week sees a small business approach to the travelling business show, recognized by one and all as Carnival of the Capitalists makes a visit to Sterling Hunter's business and economics blog known as The Business of America is Business.

This week's edition of Carnival of the Capitalists highlights some of the best bloggers writing on the internet today.

Blogging topics presented include entrepreneurship, management, market trading, internet commerce, marketing, the national and global economies, and technology.

As you would expect from The Business of America is Business there are many discussions of economics, marketing, entrepreneurship, and management.

It's always great to read and discover the many high quality blogs out there in the blogosphere.

We don't always get to them all, and this edition of Carnival of the Capitalists has introduced many of us to some brand new ones.



I have an entry in this week's Carnival of the Capitalists as well.

My post is titled "Conversations with experts:Kare Anderson - Free teleseminar" where I recommend that you register for Kare Anderson's teleseminar on recuiting and developing relationships with business partners for joint ventures.

If you wish to submit an entry to next week's, or any Carnival of the Capitalists edition, e-mail your entries to the new address:

cotcmail -at- gmail -dot- com

You can always use the handy entry form at Gongol.com where all you have to do is fill in the blanks. Talk about making it easy to be included!

Another brand new form for sending entries to all of the internet carnvivals is provided by The Conservative Cat. This is a great one stop entry drop, for all your blog post entries, for every blog carnival.

Note as well that Carnival of the Capitalists. has a new URL at http://thecotc.com/. Be sure to update your links and bookmarks.



If you are searching for new and exciting ways to expand your blog's readership, you should seriously consider sending an entry to Carnival of the Capitalists.

Merely being included in the company, of the first rate regular Carnival of the Capitalists contributors, will enhance the reputation of your blog.

The extra visitors sent to your blog won't hurt either!

The growth and staying power, of Carnival of the Capitalists, is beginning to catch the attention of people outside the blogging community. Each hosting, brings a fresh assortment of new readers, to the various blogs involved.

The visitors aren't only bloggers anymore.

Readership is expanding to include the mainstream media, various government and private organizations, many businesses, and other interested people from beyond the blogging community.

Many people are introduced to some tremendous blogs that they might otherwise have missed.

Next week's Carnival of the Capitalists will be at Barry J. Moltz's business and book blog known as BarryBlog.

In the meantime, click that mouse over to the The Business of America is Business hosting of Carnival of the Capitalists.

If the great posted entries don't convince you to click, or the possibility of finding some brand new blogs to read doesn't do it, then Carnival of the Capitalists certainly will get some of America's business too. (groan)

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Monday, August 7, 2006

Conversations with experts: Kare Anderson - Free teleseminar







Conversations with Experts: How to Build Your Business On and Off-line

Profitable Partnering: How to Grow Your Business Faster With Smart Partnerships

Wednesday, August 9, 2006, 8:30 p.m. ET (Free, registration is required)

Guest Expert: Kare Anderson, Say It Better

In an over-advertised, consumer-empowered world the most efficient and satisfying way to attract and keep clients is partnering - the smart ways. Discover exactly how to recruit the best partners and adopt the most profitable methods to generate more visibility and value. More than "solo" networking, advertising or other promotion, craft the partnerships that can make you the one-of-a-kind, top-of-mind choice for your most lucrative kind of customers. Hear real life success stories, best methods, pitfalls to avoid - and how to jumpstart a foolproof first SmartPartnership.



Emmy Award-winning former NBC and Wall Street Journal reporter and author of SmartPartnering, Kare Anderson (pictured left) has created 38 successful campaigns for soloists, small business owners and corporations, from Mike's Bikes to Splenda. Her book has sold over 60,000 copies in just 18 months. She's advocated SmartPartnering at over 200 conferences, for clients as diverse as Google, Toro and Aveda.





Register for this conversation with Kare Anderson:

ConversationsWithExperts.com

If you missed any Conversations With Experts, you can become a monthly member of a private blog. As a member, you gain access to the entire Conversation With Experts audio series of guest experts, past and present.

Conversations with Experts is sponsored by Build a Better Blog System.

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Sunday, August 6, 2006

The John Deere Way by David Magee - Book Review



The John Deere Way

Performance that Endures


By: David Magee

Published: Mar 31, 2005
ISBN: 0471706442
Format: Hardcover, 242pp
Publisher: John Wiley & Sons



You've probably heard the slogan, "Nothing runs like a Deere". For giant farm,industrial, and yard equipment manufacturer John Deere, it's more than a mere catchphrase. It's the way the company does business. In The John Deere Way Performance that Endures, author David Magee interviewed John Deere employees from CEOs and executives to assembly line workers and janitors. The resulting book is a testament to an unwavering commitment to excellence.



Business writer David Magee (photo left) demonstrates clearly how everyone working for the company is committed to the John Deere Way of doing business. Indeed, it's a way of life. Employees join the John Deere family and stay with the company for their entire working career. A rarity in the modern world of mass layoffs and job changes, staff stability is part of the company's success secret. Employees look to a bright future, with a solid company past to guide them.

At John Deere, people on the job for twenty years are often thought of as newcomers. Employment at the company is usually lifelong, and very often spans several generations, as company wisdom and lore are passed along. This tremendous wealth of experience from top to bottom, has helped the company to innovate and improve their product line. It has built the famous green and yellow brand recognition, and reputation for quality, that's second to none. At the same time, long term executives avoid the catastrophic mistakes that many other corporations have suffered.



The company began in 1837 when a blacksmith named John Deere marketed the first commercially successful, self scouring steel plow. The commitment to quality that created John Deere's original success permeates the company today. To understand the corporate culture is to understand the company. The culture and the business are tightly entwined and rooted in the rural Midwest where the company makes its headquarters. Indeed, it's impossible to think of the John Deere culture without considering the deeply seated rural values instilled in everyone is part of the corporate family.

Decisions are made based on the time tested idea that ethical business practices pay off in both the short and longer terms. When new plans and concepts are formulated, they must pass the test of the John Deere core values. The code of ethics for all company decision makers, regardless of their position, are integrity, quality, innovation, and commitment. It's not unusual for an employee to ask, "what would John Deere have done" in the same situation.

At John Deere, ethical business is good business that endures. Read The John Deere Way Performance that Endures by David Magee, and learn how honesty and integrity can build your business and your brand as well.

You'll understand why truly "Nothing runs like a Deere".

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Saturday, August 5, 2006

The Long Tail by Chris Anderson - Book Review



The Long Tail

The Radical New Shape of Culture and Commerce


By: Chris Anderson

Published: July 11, 2006
ISBN: 1401302378
Format: Hardcover, 256pp
Publisher: Hyperion

Forget the old marketing rules about hits, best sellers, and chart toppers. According to Chris Anderson, author of The Long Tail The Radical New Shape of Culture and Commerce, those marketing concepts no longer exist in the traditional sense. The internet and other technologies including iPod, iTunes, and TiVo have changed the former marketplace rules forever.

Chris Anderson, an editor and blogger has written an important book about the future of marketing. At the same time, he has crafted a book about today's business realities, and how technology has shaped them in ways unimaginable even a decade ago. The market will always have room for the bestsellers and the blockbuster hits, but there is now competition for companies in any industry who are dependent on the single top seller. That competition has arrived in the form of the niche product, creating consumer choices beyond imagination. Chris Anderson even has a name for this plethora of product choice. He calls it "the long tail".

At the head of this new marketing phenomenon, are the best selling products as traditionally understood. They are the household brand names in every product line you know. In the past, that head was almost the limit of true product choice. Space for products was limited and expensive. Only the heavy turnover items were kept in stock. Many products appealing to a limited group of people, were not available in the traditional marketplace. The internet and other technological advances have added new unlimited choices that appeal to those extremely narrow market segments.



Taken separately, these tiny groups of customers were not worth the price of shelf space in the past. There was no room for the misses; only the hits. Now, with the arrival of websites, and other electronic marketing venues, there is no limit to the number of tiny segments that can be reached. As a result, the niche marketing long tail forms an aggregate market, made up of those former and current misses, many times larger than the best seller formed head.

The modern world of today, and the even faster paced society of tomorrow will be built on access to product options, available electronically, from all around the world. No longer will marketing savvy business people be dependent upon creating a hit. Adding together an unlimited number of misses into tiny niche markets will be the order of the day.

The head of the marketplace animal will always be built upon hits and blockbusters. For Chris Anderson, in The Long Tail The Radical New Shape of Culture and Commerce (also available as an audio format CD), that will always remain the case, but what is important is the hit's importance will be dimished dramatically.

Where the writer believes the real action, and far more economic activity will take place, is with the many times more numerous misses and minor products. These small sellers, taken as a whole, make up the long tail phenomenon. Electronic media, satellites, and internet have made the niche market a truly viable option for businesses large and small. The unlimited product choice and availability at a person's fingertips will be a boon for the consumer as well.

Read The Long Tail The Radical New Shape of Culture and Commerce by Chris Anderson. Your business future is found somewhere in "long tail".

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Friday, August 4, 2006

Is That Your Hand In My Pocket: Ron J. Lambert & Tom Parker - Review



Is That Your Hand in My Pocket?

The Sales Professional's Guide to Negotiating


By: Ron J. Lambert and Tom Parker

Published: Jul 18, 2006
ISBN: 0785218777
Format: Hardcover, 256pp
Publisher: Nelson Business

If relationship marketing and looking for the win-win solutions is your sales technique, then it needs some serious reconsideration. That is the message from authors Ron J. Lambert and Tom Parker in their powerful negotiation primer for sales represenatatives tited Is That Your Hand in My Pocket? The Sales Professional's Guide to Negotiating. As the title implies, the book is about negotiation and it delivers on that promise.

Both authors Ron J. Lambert and Tom Parker have over twenty-five years of ecperience in training sales people with the negotiation skills necessary to survive and prosper in the modern global economy. They say the days are long gone when a representative could spend years with a client, building and nurturing a mutually beneficial relationship over time. In their view, the modern purchaser doesn't want a relationship with any sales people. They add that the buying company doesn't want one either. The rules of the game have changed, and the modern sales negotiator has to change along with it.

In a series of chapters crammed full of practical hands on advice for negotiating successfully, the authors move from basic negotiation styles to tactics for getting results from even the most difficult prospect. By presenting a breakdown of various negotiation techniques, the writers provide the best means of addressing each method. Whether the potential buyer is a hard nosed type who sees everything in terms of winning and losing, or if the prospect is a bend over backwards compromise specialist, the best way to sell to each person is presented. The authors make it very clear that one technique does not fit all situations. Adapting to the circumstances is essential to successful negotiations in the view of the authors.



They explain in step by step detail how to:

* Set the agenda for the sales negotiation to maintain control.

* Establishing the negotiator in a powerful bargaining position whether that is indeed the case or not.

* Read the other side's non-verbal signals to pick up cues as to their thinking.

* Finding creative solutions to very difficult or stalled negotiations.

As an added bonus, the authors provide a chapter that turns the negotiator from a seller to a prospective buyer. In an information laden section on buying a car, the authors teach would be automobile owners how to hold their own against some of the best negotiators in the business. Instead of car buying being a negotiations nightmare, the authors provide the tips to help the buyer drive away with a fair deal.

Overall, Is That Your Hand in My Pocket? The Sales Professional's Guide to Negotiating by Ron J. Lambert and Tom Parker is a book that everyone entering into negotiations should read. Whether a person is buying or selling, or negotiating a raise, or reaching a mutual agreement with family and friends, this book will get them to a mutually satisfactory conclusion.

That's as win-win as you can get.

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