Monday, March 14, 2011

Ian Alexander Martin: Atomic Fez Publishing - Interview



Independent publisher and proprietor of Atomic Fez Publishing, Ian Alexander Martin was kind enough to take the time to answer a few questions about his company, the current state of the publishing industry, the challenges faced by both publishers and authors, and some information on the books his business is publishing both now and in the coming year.

Thanks to Ian Alexander Martin for his time, and for the tremendous and informative responses to the questions. They are greatly appreciated.

What was the background to starting Atomic Fez Publishing?

Ian Alexander Martin: Prior to creating the house, I was the acting head of an English-based small house, with whom I was involved for a little over three years. Prior to that, I was running a Vancouver-centric theatre news-site called The Boards which included reviews, features, editorials, and event listings about theatre in my area. As a stage and screen actor/director, I was dissatisfied with arts coverage in the area by the traditional print media, and recognized that the only practical thing was to take up the coverage slack myself.

In the latter- half of The Boards’ life, the content broadened to include Ontario, much of the USA's Pacific Northwest, and England. That UK content is what resulted in me getting to know Guy Adams, who lured me to his publishing house and into this career in the first place, and then proved he's a completely evil person by encouraging me to start the house which came to be called "Atomic Fez Publishing". It's entirely his fault.

What sets Atomic Fez apart from other publishers, for both authors and readers, in terms of options and benefits?

Ian Alexander Martin: Not all books are 'serious works of art.' When I started Atomic Fez, I wanted to bring some of the fun back into the publishing business and produce books whose primary purpose was to entertain rather than instruct. I wanted to publish books that simultaneously celebrated good (as in highly readable) writing, but were written by people who had a firm grasp of literary traditions; think Jasper Forde, for instance.

Take the logo and name: the absurdity of the fez as a piece of headgear in combination with the hope of the dawning of the 'atomic age’ – that kind of retro glam – made me laugh. Think Mad Men crossed with The Jetsons; if that appeals to your tastes, then have a seat and let me get you something to drink.

What genres of books does Atomic Fez publish currently?

Ian Alexander Martin: I’d say it could be a mystery, humorous, a bit scary, sarcastic, or simply weird. Something with a bit of odd content to make you say “what... but, if you... how does that work, exactly?” Warren Ellis’s “Transmetropolitan” series, Terry Pratchett’s “Discworld” series, Christopher Fowler’s work, and Cherie Priest’s “Clockwork Century” material. Whatever it is I read has to have an element of humour running through it. It’s the light which better defines the point at which you enter the darkness. When selecting material to publish, it’s much the same thing, but with less requirement for humour. I’m going to easily read the material in its totality four times by the time books hit the inside of a box. Logically, it’s going to have to hold my interest somehow through each of those readings.

As someone who lives with clinical depression, I do have to watch getting too firmly pushed into the “bleak and hopeless” end of the spectrum. As long as it’s extremely well-written, then that’s something setting it apart from some material already.

Does having an eclectic group of authors and titles help create a niche for the company?

Ian Alexander Martin: In a sense, it welcomes all interests, but at the same time may make it difficult for some retailers to know what section of the store to put Atomic Fez titles. That said, you’ll find books published by major houses in several areas of stores, so I see this as a strength.

Atomic Fez has shown interest in what you’ve described as ‘genre-busting fiction'. What is that and what is the market potential for this type of book?

Ian Alexander Martin: The five titles produced in 2010 span a variety of genres and combine elements of several in each book. For instance, The Terror and the Tortoiseshell, John Travis's first in the Benji Spriteman series, combines elements of fantasy, mystery, noir and science fiction as the animal kingdom moves from four legs to two and banishes the human population. Benji Spriteman is a sentient, six-foot tall, suit-wearing tortoiseshell cat. And one heck of a detective too.

However, “weird stuff” and “highly eclectic” is about right. There’s the detective story The Terror and the Tortoiseshell that I think is filled with humour, but other people focus on the horror and semi-dark events (which may say more about me than the book, frankly); meanwhile). Meanwhile there’s The Beautiful Red, which is a collection of some of the darkest and bleakest tales I’ve ever read. Wicked Delights is another collection, this one of tales which all include at least a vague reference to sex, but is supremely classy, witty, and intellectual throughout. Twisthorn Bellow is a novel that occasionally revels in its own puerility while delivering groan-worthy puns and sight-gags.

This assortment of styles and story-forms permits both a ‘something for everybody’ aspect to the catalogue, as well as banishing a bit of the reputation of any of the individual genres’ lack of respectability in some people’s minds. Atomic Fez is pre-designed with that “broad tent” approach to fiction.



Ian Alexander Martin (photo left)

This is a difficult time for a new publisher to start up, with both a down economy and some very real turmoil in both the publishing and book retailing sectors. What challenges does a new publisher face in today's volatile marketplace?

Ian Alexander Martin: You're absolutely right about tumultuous nature of the industry: this is easily the most revolutionary period in books since Gutenberg created a reliable printing press using movable type. As Warren Buffet points out, however, “when everyone is doing something, it's time to do something else instead”..” The main challenge any publishing house faces is how to get attention for its titles when more than a million new books are being published in the US alone every year.

With fewer brick and mortar retailers out there in the marketplace, how is Atomic Fez leveraging the internet to help market books?

Ian Alexander Martin: The internet actually allows for simultaneous worldwide distribution and saves consumers both time and money on shipping costs. The cost of shipping printed books from Canada to the UK or vice versa often exceeds the cost of the books themselves, especially when purchasing from online vendors – free shipping offers such as Chapters/Indigo or Amazon only apply in a particular country. Atomic Fez is committed to making its books available in as many formats as technologically possible in accordance with consumer demand.

All Atomic Fez publications have been produced in multi-platform, digital rights management-free eBook formats at the same time as the printed books are released. All of the titles are available in both the Kindle and Kobo stores; as well as epub, pdf, html and mobi formats.

Atomic Fez has always released its titles in both printed and eBook format simultaneously. This year we're going to experiment with this formula a bit. Two of the five 2010 titles were published in jacket-less hardcover format; the other three as trade paperbacks. We're going to do our best this year to reduce production costs so we can also reduce the cost to the consumer. We're also going to consider more trade paperback publishing and, potentially, publishing eBooks prior to printed versions.

Late in 2010 we reduced the price of our eBooks to $6.99 for most titles and $4.99 for our shortest book, Andrew Hook’s Ponthe Oldenguine. I’d like to achieve similar price reductions for the paper books; while still managing to pay the printer, the authors and myself.

What advice would you have for a would-be author seeking to publish a book today?

Ian Alexander Martin: Write the book you want to, and do not submit it to anyone until you’ve worked through it so much that you’re at a loss as to what more can be done to it. Once you’ve done that, then send it around to people; all the time realizing that it’ll change several more times before it sees publication. Everyone’s work needs editing – many authors admit they’d not be able to operate without their editors’ help – so don’t get too precious about your words. That said, if your story is strong, major plot threads and characters shouldn’t have to be changed so much it’s not your book any more.

How can authors contact Atomic Fez to receive consideration for publishing their book?

Ian Alexander Martin: I’ve got more than enough on my desk right now to keep me busy well into the middle of the decade. That said, the door is always open for a proposal. Send me a quick synopsis, something about your writing credits, plus the market or category you see the work appealing to, and not much more. Attachments are best for those, as lengthy blocks of text pasted into an e-mail make for over-load.

Heading to www.AtomicFez.com/about/submissions/ will provide a quick run-down of those things, as well as a few tips on how to get my attention (wine seems to work, for instance). Take a look at the www.atomicfez.com web site; sign up for the blog feed (which features a weekly round-up of articles of interest to authors, both tips on writing and trends in publishing), and talk to (or follow) me on Twitter.

What is the one piece of advice you would give to any would -be author seeking a publisher?

Ian Alexander Martin: Don’t pay anyone for the opportunity to be published. Real publishers pay the writer, not the other way around. That said, don’t give up your ‘day job’, because the likelihood of making a living from your writing is about as slim as becoming a Hollywood star. While not impossible, it’s highly unlikely.

What is next for Atomic Fez?

Ian Alexander Martin: Atomic Fez is committed to the principle of publishing entertaining fiction. Plans are underway to publish four new titles in 2011: two in late spring, two in the fall. We'll be publishing works by new Canadian authors, as well as second books from two of our existing authors.

In spring of 2011, Atomic Fez will publish Gananoque, Ontario-based Carol Weekes' Terribilis, a mystery/thriller and her first novel. Also in the spring line-up is Calgary, Alberta-based Chris Roth's first novel Dirk Danger Loves Life, which tells the story of a young man’s discovery that life can be something other than a complete failure.

Then in the fall of 2011, we'll be releasing the second in John Travis’ “Benji Spriteman” series, a follow-up to The Terror and the Tortoiseshell, as well as John Llewellyn Probert’s first novel. The award-winning Probert wrote – and we published – Wicked Delights – in 2010.

******************

Ian Alexander Martin has been over the years a photographer, a photo-lab store-owner, stage actor, and performing arts journalist; thus demonstrating a fascination with embracing trends already well into their death throws. Currently he's the Proprietor of Atomic Fez Publishing, which is dedicated to providing well-written stories to people at fair prices in a variety of formats; including electronic, hardback, and soft-cover editions. He's lived in Metro Vancouver all his life, and in Burnaby with his wife and two cats for rather less than that.

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PBS NewsHour & Patchwork Nation: The Economic Divide



PBS NewsHour Economics Correspondent Paul Solman travels to central Ohio to paint a portrait of a growing economic divide in two neighboring counties. Thirty years ago, Delaware and Crawford counties had roughly the same income. Today, one has sweet homes, good jobs and trendy cafés; the other, empty factories, heroin addiction, copper stripped everywhere for cash. Why the dramatic difference? In a word: location.

Tune in to the PBS NewsHour on Tuesday, March 15 for the full report. In the meantime, watch a preview here.



Paul Solman (photo left)

The report is part of the PBS NewsHour’s collaboration with Patchwork Nation, a multimedia project which uses demographic data to divide the nation’s counties into 12 community types to get a better understanding of the socio-economic, political and cultural shifts coursing through the country.

READ To break down the impact of the economic shifts of the last three decades, Patchwork Nation looked at median family income in all of the nation's 3,141 counties in 1980 and 2010 for the April issue of The Atlantic Monthly. The results showed that, on average, families in seven of the 12 county types in Patchwork Nation were making less now than then when the numbers were adjusted for inflation, while a few had done quite well.

WATCH For a real-world portrait of what those numbers mean in real places, Paul Solman and the NewsHour explore two different counties in Ohio that had gone in dramatically different directions over that period -- Crawford County, a struggling "Emptying Nest" and former manufacturing town, and Delaware County, a "Monied Burb" bordering Columbus that has leveraged its proximity to Ohio State University and the state capital to become smarter and wealthier.

INTERACT Join the conversation about America ’s growing inequality crisis via an online chat – March 17 at 3 p.m. In a discussion moderated by PBS NewsHour Correspondent Hari Sreenivasan, Paul Solman and Patchwork Nation's Dante Chinni will answer questions about their reports and the growing economic inequality in America . Submit questions ahead of time via Facebook or Twitter.

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Sunday, March 13, 2011

Startup From the Ground Up by Cynthia Kocialski - Book review




Startup from the Ground Up

Practical Insights for Transforming an Idea into a Business


By: Cynthia Kocialski

Published: November 4, 2010
Format: Paperback, 228 pages
ISBN-10: 1453746633
ISBN-13: 978-1453746639
Publisher: CreateSpace












"A lot of pieces are needed to just get a start-up offthe ground, and it's more than just the technical product that makes a start-up successful", writes successful entrepreneur and business start-up expert Cynthia Kocialski, in her very hands on and idea packed book
Startup from the Ground Up: Practical Insights for Transforming an Idea into a Business
. The author takes the guesswork out of starting a new company from scratch, by sharing proven and practical techniques for making any new entrepreneurial venture a success.

Cynthia Kocialski has participated in over two dozen start-up companies, and understands the challenges and opportunities from an insider's perspective. The author begins her book by defining what constitutes a start-up business, to remove any confusion about the topic. She differentiates a start-up from a technology based small business, and points out that the technology is not what makes for a start-up, despite the popular views on the subject. Instead, Cynthia Kocialski describes a start-up as not being an end point, but a creative process. In effect, for the author, a start-up business is even more than a journey. It's an organic, living entity. The author makes it clear that entrepreneurial start-ups fail from a poor strategy, rather than from weak execution. As a result, the author provides a book to guide the would be business person through those critical early stages of this organic process.



Cynthia Kocialski (photo left) recognizes that no two start-ups are the same. Not only is each new business venture unique, but the environment in which start-ups operate is also in a constant state of change. In the past, the start-up investors were seeking the next big product, making the entire process very technology and product based world. Today, writes the author, start-ups are more likely to begin with much smaller investments, and also very short product development times. Cynthia Kocialski points out, however, that what is an effective process for one company, may not work for another business even in the same industry. The author presents a complete picture of creating a successful start-up that takes these variables into account. To get the entrepreneur off on the right track, Cynthia Kocialski starts at the very beginning of the planning stages, and then continues the journey through the entire start-up process to ensure that no steps are missed or skipped along the way.

For me, the power of the book is how Cynthia Kocialski provides a complete overview of the entire start-up process from idea conception to the end customer. The author covers every crucial aspect of the start-up journey, with special emphasis on creating a successful strategy to boost the chances of success. Very importantly, the author prevents the would be entrepreneur from falling into the great product or technology trap that ensnares so many start-up business people. For the author, the product is only one small part of the process, and without a good plan, even the most revolutionary product or technology will fail in the marketplace.

Cynthia Kocialski guides the entrepreneur through the planning process, and shares important lessons on building a team that is more than simply the founders and the employees. As with any good book on business start-ups, the author shares important and valuable advice on marketing and customer service. All too often, these essential steps are forgotten in the excitement of building a better product. Without marketing and customer care, even the best products will fail to find a market. Cynthia Kocialski also provides important information on both bootstrapping a company, and for seeking outside investors, and how to avoid problems arising from both methods of financing a new company.

I highly recommend the highly practical and very useful book
Startup from the Ground Up: Practical Insights for Transforming an Idea into a Business
by Cynthia Kocialski, to anyone considering a start-up business venture. This book takes a holistic approach to the entire process to ensure that the would be entrepreneur plans and starts the business the right way from the very beginning.

Read the handy and easy to follow guide Startup from the Ground Up: Practical Insights for Transforming an Idea into a Business by Cynthia Kocialski, and take the guess work and the mystery out of the business start-up process. Along the way, the author shares her personal experiences, and shatters some pervasive myths about start-ups and how they supposedly work. Overall, the book contains the proven real world strategies and tactics that can turn any start-up business into a success story.

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Saturday, March 12, 2011

Robert Jordan: How They Did It - Author interview



Successful entrepreneur Robert Jordan was kind enough to take the time to answer a few questions about his idea and wisdom filled book How They Did It: Billion Dollar Insights from the Heart of America.

Robert Jordan shares his interviews with forty-five of the most successful company founders who ever have emerged from the heartland of America.

Thanks to Robert Jordan for his time, and for his informative and fascinating responses to the questions. They are greatly appreciated.

What was the background to writing the book How They Did It: Billion Dollar Insights from the Heart of America?

Robert Jordan: I was waiting for a flight in Seattle at the SeaTac airport reading a book of quotes. Then I thought how much more inspiring it would be to learn directly from champion entrepreneurs – how they hit their home runs – in their own words.

You describe America's top company founders as sharing several traits. What are a few of these traits?

Robert Jordan: These founders started just like you and I. But things changed once they made the decision to take a leap – to launch their companies. In the first place, they did not seek to avoid failure, they had to leap forward. Most of us think failure avoidance will lead to big success, but that’s just not true. Second: success is never a solo act. All of these founders developed incredible partnerships and senior management teams. Third: where most folks see or complain about problems in the world, or problems affecting them, these founders were far more curious, and didn’t accept the problem as a given – they saw these problems as huge opportunities, and then acted on them.

One of their secrets is hiring the right people, and firing them if necessary. How can a business person select and hire the right people?

Robert Jordan: There is a big difference between control and equity. Most entrepreneurs have a death grip on control of their companies, so they either don’t hire or never hire people who are truly better than they. Conversely, to see their dream come true, they will sell equity far too cheaply. Successful founders have a variety of strategies for hiring. First is the decision to have a great management team around you. Second, when possible, is to get help in doing the hiring, because we entrepreneurs tend to talk too much and not be great listeners when figuring out best-fit employees. The advanced strategy – to really hit a home run – is to work hard to create your top 5 people, who will in turn hire and train the next 25 people, who in turn will hire and train 125 people.



Robert Jordan (photo left)

How can a business person spot a huge money-making opportunity that others overlook, and do those opportunities have things in common?

Robert Jordan: Be curious. Ask questions, and don’t accept pat answers. These founders saw problems – circumstances and conditions around them that just weren’t as good as they could be. So they dug deeper. They got curious. Then they didn’t stop. They identified the problem, a solution a customer would buy, and launched a company. Jim Dolan, founder of the Dolan Company (DM), bought a legal newspaper publisher, a business over a hundred years old, overlooked by everyone as a stale business going nowhere. He figured out that the biggest asset were the fine-print notices in back. He turned those little notices in the back into a $100 million business delivering real time information to banks and credit card companies. It all started with Jim asking a question of his customers – what do you read, and why? No one else had ever asked them.

How can a businessperson look like a successful CEO when attracting investors?

Robert Jordan: None of these founders were overnight success stories. They all took time. In most cases they didn’t seek investors at first; they started privately and only approached investors with promising early results. In the few cases where investors came onboard early, those founders already had significant job experience from previous corporate careers.

One problem many start-up and expanding business entrepreneurs have is maintaining autonomy when working with investors. How did the businesspeople described in the book maintain control of their companies?

Robert Jordan: Are you more motivated by money, by prestige, or by having control? First, know what moves you. For example the founders of Yahoo correctly gave up control when investors came in, but stayed at the head of the parade in highly visible positions. The founders I interviewed did not all retain control, but in all cases they focused intensely on equity, on the value of ownership. These founders usually waited to bring in investors, and that waiting was a critical point in retaining equity, ownership and control.

What are some classic business mistakes that start-up companies make that the successful business people described in the book either overcame or avoided entirely?

Robert Jordan: A classic start-up mistake is attempting to design the “perfect” product. Time after time founders talked about customers helping in product development, essentially saying don’t put all your eggs in one basket.

How can employees be kept motivated, innovative, and productive even if the company experiences shortages of cash and growing pains?

Robert Jordan: There is a quality that can’t be taught in school, and that is the ability to lead, to act as a role model, and to both encourage and offer loyalty. Most of these founders hit a cash crunch at least once, and beyond the simple notion of persistence, I think their sense of taking on real problems and opportunities – of having a legitimate mission that inspired everyone around them – was the motivation they sought for themselves and their teams.

Very often entrepreneurs get attached to an idea, even if it is a proven failure. If a businessperson discovers an idea isn't working well, how can they make the decision to end that idea, and move on to another?

Robert Jordan: It’s a tough call. Founders face family and friends telling them they’re crazy. And maybe they are. But most businesses fail for lack of sustained effort following through to the best solution or product or service. I am reminded of Scott Jones’ quote, to “fail fast.” He didn’t mean busting companies – he meant that in marketing, product development, and other aspects of business development, you have to work quickly to discard things that aren’t working, keep experimenting, to get to the best solution. Dick Costolo, founder of Feedburner and now CEO of Twitter, likened the process to an eye doctor’s exam, putting lenses in front of the patient: “Is A better than B? Is B better than C?” By making these tactical decisions the founder can get to a better strategic outcome.

Do the ideas and techniques shared in the book work even in a down economy, and is a weak economy a good time to start a company?

Robert Jordan: These founders prove that a down market is just as good as an up market, and also that Mary Engelbreit’s line, “Bloom where you are planted,” is true. The #1 founder in the book, Dane Miller, launched Biomet in tiny Warsaw, Indiana, which is where the company is still located. Biomet stock appreciated 30,000% over 25 years and was taken private for $12 billion. There has never been a better time to start a company.

What is the first step a businessperson should take toward emulating the success of the amazing achievements of the people profiled in the book?

Robert Jordan: Look in the mirror. Assess your own skills and likes/dislikes as rigorously as you can. When you then take on the opportunity that moves you, work to attract partners or employees who have great skills that complement yours. Inevitably there are setbacks, and what successful founders do is to assess themselves and these problems as a further opportunity, not a reason to take the result personally or get down on themselves. Don’t view the setback personally.

What is next for Robert Jordan?

Robert Jordan: Helping How They Did It become widely known, inspiring the next generation of entrepreneurs.

* * * * * * * * * * * * * *

My book review of How They Did It: Billion Dollar Insights from the Heart of America by Robert Jordan.

Robert Jordan has been launching and growing companies and helping other entrepreneurs do the same for the past 20 years. He is author of How They Did It: Billion Dollar Insights from the Heart of America (RedFlash Press), a collection of interviews from 45 leading founders who created $41 billion from scratch. His newest endeavors are RedFlash project implementation team, and interimCEOinterimCFO, a worldwide network of interim, contract, and project executives. Find out more at www.HowTheyDidItBook.com.

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How They Did It by Robert Jordan - Book review


How They Did It

Billion Dollar Insights from the Heart of America


By: Robert Jordan

Published: November 16, 2010
Format: Hardcover, 184 pages
ISBN-10: 0615385435
ISBN-13: 978-0615385433
Publisher: RedFlash Press








"The intention here is a quick jolt of inspiration", writes successful entrepreneur Robert Jordan in his idea and wisdom filled book How They Did It: Billion Dollar Insights from the Heart of America. The author shares interviews with forty-five of the most successful company founders who ever have emerged from the heartland of America.

Robert Jordan recognizes the importance of the entrepreneurial spirit to creating not only a great company, but also to building a strong economy that benefits everyone. The business leaders interviewed in the book share their thoughts, ideas, and inspiration to help others develop their own ideas into profitable and growing businesses. The interviews were conducted by the author between 2008 and 2010, edited and approved by the company founders to ensure that their most inspirational concepts were included in the book. The end result is a treasure trove of advice from entrepreneurs who built some of America's leading companies from scratch.



Robert Jordan (photo left) understands, as a well known and successful entrepreneur in his own right, what is important to founding and building a great company. As a result, his questions for the forty-five featured entrepreneurs draw out their most valuable nuggets of business advice. The founders describe how to discover a $100 million idea, and how to develop that idea through the start-up phase, to raising capital for growth, for hiring and motivating the best people, and how to avoid the most common mistakes made by many entrepreneurs. The founders also stress the often overlooked, but very important aspect, of maintaining a healthy balance between work and life. Overall, the founders interviewed in the book have created a whopping $41 billion worth of value for the economy. Many of the revelations made by the forty-five entrepreneurs may be surprising to many people, but thinking differently is one of the keys to the success of these remarkable individuals.

For me, the power of the book is how Robert Jordan draws out the deepest and most important ideas and insights from the forty-five business founders interviewed in the book. The book can be read with value in two different ways as well. One way to examine the book is through the quotations from the various entrepreneurs. Their own hand written thoughts serve to inspire and motivate would be entrepreneurs, students, and current business leaders to achieve greater success. The other way that the book can provide information is through study of the interviews themselves. Each of the business people share some of their most profound business secrets and concepts freely and generously for the reader. Overall, the book achieves its goal of teaching and inspiring a new generation of entrepreneurs to strive to make their own business dreams become a reality.

I highly recommend the fascinating and motivational book How They Did It: Billion Dollar Insights from the Heart of America by Robert Jordan, to anyone seeking both the insights and business concepts of forty-five of America's most successful business founders. Their thoughts and wisdom will benefit anyone planning to become an entrepreneur, entering the workforce, or wanting to expand an existing company.

Read the enjoyable and educational book How They Did It: Billion Dollar Insights from the Heart of America by Robert Jordan, and learn the business philosophy of one of the finest groups of business minds ever assembled in one volume. Armed with their knowledge and advice, you will be inspired to make your own business dreams come true as well.

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Friday, March 11, 2011

All The Devils Are Here by Bethany McLean & Joe Nocera - Book review



All the Devils Are Here

The Hidden History of the Financial Crisis


By: Bethany McLean, Joe Nocera

Published: November 16, 2010
Format: Hardcover, 400 pages
ISBN-10: 1591843634
ISBN-13: 978-1591843634
Publisher: Portfolio/Penguin













"The birth of mortgage-backed securities didn't just change Wall Street and the GSEs. It changed the the mortgage business on Main Street, too", write acclaimed business journalists Bethany McLean and Joe Nocera, in their remarkable and important book All the Devils Are Here: The Hidden History of the Financial Crisis. The authors present in detail, and in an approachable and understanding way, the history of the 2008 financial crisis. They describe why the crisis was really about people and how they act in what they believe is their own self interest.

Bethany McLean recognize that the fundamental problem that led to the 2008 financial meltdown was an inability of anyone to see the big picture. The major players, whose individual actions combined to create a housing bubble that burst, were incapable of seeing beyond their own companies, and their own personal gain. The dots were all draw to be connected, but no one joined them with the necessary lines. The securitization of mortgages, into a complex and almost incomprehensible alphabet soup of structured financial instruments, formed one of the dots. Another huge dot, as the authors write, were the sub-prime mortgage lenders. They were connected to the GSEs including Fannie Mae and Freddie Mac, through their backing of the mortgages. The mortgages, bundled by Wall Street investment banks into securities, were given the AAA blessing by the bond rating agencies. These questionable investment vehicles were then marketed globally. The dots were all on the table, but no one made the critical connections.



Bethany McLean and Joe Nocera (both in photo left) paint vivid and compelling portraits of the CEOs, politicians, appointed officials, and regulators. The roles played by these people, and countless others are presented as interconnected, with the actions of one person or group affecting all of the other individuals and organizations. In effect, the housing bubble and the subsequent crisis were not about housing, but through individuals acting in their own self interest, while ignoring any evidence that their actions were leading to a dangerous precipice. The authors share stories of CEOs who didn't want to hear any bad news, and of how anyone attempting to sound an alarm were marginalized and ignored completely. The profits made from what were very often allegedly fraudulent were simply to great to be stopped or even slowed down. When the bubble began to burst, the first response of the actors was to do more of what they had been doing in the past. The end result of this self interest quest was disaster, that almost brought down the entire global economy.

For me, the power of the book is how Bethany McLean and Joe Nocera connect the people involved in the subprime crisis with their actions, and how that combination resulted in a near collapse of the economy. The authors put the pieces together, creating a systemic view of the events that led up to the crisis. The authors bolster their narrative with telling portraits of the main players involved in the crisis. The insight that the housing bubble wasn't really about housing, since the vast majority of subprime loans were for refinancing, brings a fresh perspective to the issue at the heart of the crisis. Housing had little to with the securitization of mortgages, the wildly inflated AAA ratings given to various structured financial instruments, and the race for profits from whatever means possible.

The authors present a very readable and engaging narrative of the events that created and ended the subprime bubble. The ideas put forward in the book, through describing the actions of the people involved, give the issues a life and depth of understanding for the reader. In the end, people and their actions move economic events, on both the micro and macro levels. The authors make certain that the reader recognizes that the participants were flawed individuals, who made enormous mistakes and even allegedly committed outright fraud. The actors in the financial crisis weren't so much devils, as they were all too human.

I highly recommend the important and thought provoking book All the Devils Are Here: The Hidden History of the Financial Crisis by Bethany McLean and Joe Nocera, to anyone seeking an informative and understandable analysis of the 2008 financial meltdown. The authors provide a good mixture of character sketches, technical descriptions of the complex securities involved, and the resulting collapse.

Read the eye opening and well researched book All the Devils Are Here: The Hidden History of the Financial Crisis by Bethany McLean and Joe Nocera, and receive a wake up call about how an idea as simple as the financial aspects of home ownership can spiral out of control, and almost destroy an entire economy. This book will make the reader think about their current ideas, and that makes the book a must read for everyone.

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I is an Other by James Geary - Book review




I Is an Other

The Secret Life of Metaphor and How it Shapes the Way We See the World


By: James Geary

Published: February 8, 2011
Format: Hardcover, 304 pages
ISBN-10: 0061710288
ISBN-13: 978-0061710285
Publisher: HarperCollins Publishers










"Metaphor lives a secret life all around us. We utter about one metaphor for every ten to twenty-five words, or about six metaphors a minute", writes best selling author James Geary, in his fantastic and fascinating book I Is an Other: The Secret Life of Metaphor and How it Shapes the Way We See the World. The author describes how both everyday conversation, political discourse, and marketing messages contain much more than meets they eye or ear, through the deep and resonating power of the metaphor.

James Geary understands that the well known literary device of the metaphor is not just for poets anymore. The author provides a delightful guided tour the history of metaphors from Aristotle to advertising. Along the way, James Geary provides a discourse on why the metaphor is part of the human experience, and a key to deeper understanding between people. For the author, the metaphor appears in the mind as a image, prior to being encoded in the spoken word. Integrating the latest neuroscience discoveries into the workings of the brain, James Geary presents convincing evidence that the metaphor is part of the way that humans think and speak. The absence of metaphorical thought, as in people who have autism, further illustrates how lacking metaphor impairs the ability to relate to and communicate with other people.



James Geary (photo left) recognizes that more than simply a means of expressing ideas, the humble metaphor is an integral part of human interaction and understanding. In the world of literature, the usage and rich depths of meaning found in metaphors is well known. The application of metaphor in politics, economics, business, and everyday life is much less well known. In the advertising industry, James Geary points out that the most memorable, and the most effective advertisements make use of metaphor very effectively. The richly textured meanings of metaphor, create both conscious and unconscious responses deep within the brain, that cause metaphor laden advertisements to resonate deeply within people.

Political discourse utilizes metaphor, with the same intention of persuasion, to create or strengthen the relationship between the politician and the voting public. Even a cursory listening to President Obama's speeches reveals a strong undercurrent of metaphor. Even in an area like economics and investments, the use of one metaphor or another, can change the very decisions made by investors and how they feel about a company and its stock. The metaphor is very much a part of people's lives, and how they make decisions that affect their lives.

For me, the power of the book is how James Geary distills the importance of metaphor throughout history, and through all human communication and understanding, into an engaging book that enlightens and illuminates the human consciousness. The author combines rich historical and literary analysis with modern examples of how metaphor is an integral part of contemporary life. Without the use of metaphor, the fields of politics, science, marketing, advertising, economics, literature, and inter-personal conversation would be less effective.

Understanding levels in conversation and reading would be much lower, and most certainly not resonating at a deeper subconscious level for most people, without the use of metaphor. The author bolsters his study with the latest scientific research in the areas of the psychology, behavioral economics, and neuroscience. These leading edge studies demonstrate that metaphor is part of the human thought process; and of the communication areas of the brain. Metaphor is part of what it means to be human.

I highly recommend the entertaining and scholarly book I Is an Other: The Secret Life of Metaphor and How it Shapes the Way We See the World by James Geary, to anyone seeking to discover the value and importance of metaphor to every human endeavor. This book crosses cultural and historical boundaries through the medium of metaphor, creating a tapestry of wisdom and understanding.

Read the essential and very engaging book I Is an Other: The Secret Life of Metaphor and How it Shapes the Way We See the World by James Geary, and uncover how the metaphor has moved from the printed page and into the very way that people think and communicate with one another. Metaphors are how we express our thoughts, ideas, and even how we live our lives.

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Wednesday, March 9, 2011

Carol Sanford: The Responsible Business - Blog Business Success Radio

Listen to Wayne Hurlbert on Blog Talk Radio



CEO of InterOctave, Inc., and author of the visionary and thought provoking book The Responsible Business: Reimagining Sustainability and Success, Carol Sanford describes how businesses are adding another element to building an influential and profitable organization. That new aspect is: Be Responsible. Carol Sanford considers a responsible business to be one that that goes far beyond being green.

She offers the concept of being a co-creative partner in ensuring the vitality and health of all of the communities where it exists. For Carol Sanford the responsible business practices an entirely new type of management. The commitment of an organization to build better communities and and a better world creates a better company. It is also good business.

Carol Sanford is my internet radio show guest on Blog Business Success; hosted live on BlogTalkRadio.

The show airs live on Thursday, March 10, at 8:00 pm Eastern Time; 5:00 pm Pacific Time.

CEO of InterOctave, Inc., and author of the visionary and thought provoking book The Responsible Business: Reimagining Sustainability and Success, Carol Sanford describes how businesses are adding another element to building an influential and profitable organization. You will learn:

* What a responsible business really means

* How to take a systemic and holistic approach to creating a responsible business

* How the principle of the responsible business differs from corporate responsibility

* Why a responsible business partnership with communities is good business for all



Carol Sanford (photo left) is on a mission to create a better world, and she believes that business can and will play a major role in accomplishing that. "It will be more than just a responsibility program," she says. "Responsibility will be in the DNA of the business and everyone will participate to make a real difference."

To that end, Carol has been leading major consulting change efforts in both Fortune 500 and new-economy businesses for more than 30 years. Her client list includes long-term relationships with Colgate Europe and Africa and DuPont Canada, US, Asia and Europe. She also works with new-economy companies like Intel, Agilent and leaders of corporate responsibility such as Seventh Generation.

Carol is a judge and mentor for University of Washington Global Business Center Social Entrepreneur Competition, Seattle.

She combines her economic development experience with her extensive business education and background when working with Responsible Governance in Community, Provincial and Regional Policy and Education.

Carol has published dozens of works in 10 languages, including a series of articles in Executive Excellence, Stephen Covey's newsletter and At Work, a Berrett-Koehler Journal. She is the author of The Responsible Business: Reimagining Sustainability and Success (March 2011), Jossey-Bass, Publisher.

Central to Carol's philosophy and approach is a fresh look at what makes an organization truly responsible. "It's important to find out what differentiates your business from the crowd," she says, "and then thinking about how to do business so that communities, societies, and ecology as a whole are improved. These are not separate but interwoven pursuits. It's completely doable, and a conversation worth having."

She holds undergraduate degrees from UC Berkeley in Economics and Public Law and graduate degree from California State University, San Jose in Urban Planning. She currently lives in Seattle.

My book review of The Responsible Business: Reimagining Sustainability and Success by Carol Sanford.

Listen live on Thursday at 8:00 pm Eastern, 5:00 pm Pacific time.

BlogTalkRadio.com

If you miss this very informative show, it will be available for free download as a podcast for iPod, iTunes, and MP3 players; or play it right on your computer. To download this, or any other of my guest interviews, go to the Blog Business Success host page and click on Archived Segments. Once there, click on the podcast icon at the end of the episode description, to download the show free of charge for your listening enjoyment. You can also subscribe to the show feed.

Add to iTunes

To call in questions for my guest, the number is: (347) 996-5832

Let's talk with CEO of InterOctave, Inc., and author of the visionary and thought provoking book The Responsible Business: Reimagining Sustainability and Success, Carol Sanford as she describes how businesses are adding another element to building an influential and profitable organization. That new aspect is: Be Responsible. Carol Sanford considers a responsible business to be one that that goes far beyond being green.

She offers the concept of being a co-creative partner in ensuring the vitality and health of all of the communities where it exists. For Carol Sanford the responsible business practices an entirely new type of management. The commitment of an organization to build better communities and and a better world creates a better company. It is also good business on Blog Business Success Radio.


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Tuesday, March 8, 2011

The Responsible Business by Carol Sanford - Book review



The Responsible Business

Reimagining Sustainability and Success


By: Carol Sanford

Published: March 15, 2011
Format: Hardcover, 368 pages
ISBN-10: 0470648686
ISBN-13: 978-0470648681
Publisher: Jossey-Bass












"Responsibility isn't a set of metrics to be tracked or behaviors to be modified. It is central to both the purpose and the prosperity of a business and must be pervasive in in its practices", writes CEO of InterOctave Development Group, Inc., Carol Sanford in her visionary and thought provoking book The Responsible Business: Reimagining Sustainability and Success. The author describes the critical importance of taking a system wide approach, to the concepts of responsibility and sustainability, that moves far beyond the conventional wisdom. She challenges companies to leverage their own distinctiveness to make the necessary changes.

Carol Sanford wants to make a difference in the world and believes firmly that business has a crucial role to play in building a better global society. The author transcends the standard best practices, benchmark metrics, and ad hoc approaches to business responsibility. Instead, Carol Sanford advocates a systemic model of company transformation that not only encompasses the entire organization, but becomes part of the very essence of what the company does, why it exists, and how it plans to operate in a future. For the author, the entire concept of responsibility must involve all of the company's stakeholders, both inside and outside of the business. A company is not simply responsible to the shareholders alone, but to its employees, customers, suppliers, and every community in which it operates. A responsible business is, in effect, a partner with communities, and is an integral part of the very fabric of those communities as well.



Carol Sanford (photo left) understands intuitively, and empirically, that corporations are living organic entities. As such, they exist as part of the living world, both locally and on a global scale. The conventional thought has long been that organizations were closed societies that had no innate relationship to the societies in which they conducted their business. Carol Sanford refutes this concept, as not only being outdated, but also incorrect in its very premise. A company is not a closed society, responsible only to itself. The author demonstrates that a business is a partner within the larger community, and shares a deeper and more complex level of responsibility than is often thought. While many supporters of the conventional wisdom would see this fresh thinking as a challenge to the business, Carol Sanford offers business responsibility as an unprecedented opportunity that benefits all stakeholders in the company, and in the wider community as well. With an eye to changing the thinking from corporate responsibility, with its best practices, metrics, and guidelines approach, to one of being a responsible business with holistic societal thinking, Carol Sanford provides a new paradigm for business philosophy.

For me, the power of the book is how Carol Sanford provides a comprehensive and systemic approach to developing a responsible business. Effectively combining theory with practical advice for transforming the company culture from standard best practices thinking to a holistic philosophy, Carol Sanford has written a monumental and landmark book. The author completely redefines and replaces the usual and limiting concepts of corporate responsibility to the fresh idea of the responsible business. Along with the theoretical underpinnings of this new and collaborative paradigm, Carol Sanford applies a framework to implement the change within any organization. By including all of the stakeholders, both within and outside of the organization, the author's fully integrated system becomes part of the very DNA of the company.

Instead of ad hoc and heavily delineated additions to the organization, Carol Sanford provides for a full and complete change in the underlying vision and mission of the company. To further strengthen the reasoning behind this holistic change in philosophy, the author shares in depth case studies of how the principles of the responsible business not only work effectively in the real world, but also enhance the company's overall profitability. As Carol Sanford demonstrates clearly, responsible business is not only good for all of the stakeholders, but this community partnership is good business as well. The author invites and challenges organizations to rethink and re-imagine their organizations in an entirely new light. This self examination process will form the basis for a complete and fundamental rebuilding of the company from a conventional one to the next realm of the responsible business.

I highly recommend the seminal and must read book The Responsible Business: Reimagining Sustainability and Success by Carol Sanford, to anyone in any for profit or not for profit organization, who is serious about transforming their company into a collaborative partner within the community in which it resides and operates. This book provides the basis for understanding how organizations can partner with communities, as well as all of their other stakeholders, to build a brighter future for everyone.

Read the groundbreaking and important book The Responsible Business: Reimagining Sustainability and Success by Carol Sanford, and discover a holistic and systemic approach to rethinking the vision and mission of any organization. The result is not only a healthier organization, but a stronger and more engaged one as well.

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Monday, March 7, 2011

Sybil Stershic: Taking Care Of The People Who Matter Most - Blog Business Success Radio

Listen to Wayne Hurlbert on Blog Talk Radio



Internal marketing expert, Founder and CEO of Quality Service Marketing, and author of the insightful and landmark book Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care, Sybil F. Stershic describes how employees play a critical role in maintaining and enhancing customer relationships and how employees are the most powerful medium for conveying the brand to customers. Yet, even in companies that profess to be customer-focused, employees are often treated as an afterthought. Sybil Stershic offers powerful arguments as to why employers, managers, and Human Resources departments need to increase their focus on caring for employees. The realization that employees are a crucial element in the success of an organization must be taken to heart. Sybil shares how managers and supervisors can create workplaces that foster employee engagement and motivate employees to offer superior customer service. Discover how top companies gain that important employee commitment. Learn how even small, inexpensive and even free techniques can make a world of difference in employee satisfaction. The result is even better customer service as well.

Sybil F. Stershic is my internet radio show guest on Blog Business Success; hosted live on BlogTalkRadio.

The show airs live on Tuesday, March 8, at 8:00 pm Eastern Time; 5:00 pm Pacific Time.

Internal marketing expert, Founder and CEO of Quality Service Marketing, and author of the insightful and landmark book Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care, Sybil F. Stershic describes how employees play a critical role in maintaining and enhancing customer relationships and how employees are the most powerful medium for conveying the brand to customers. You will learn:

* Why engaged employees and satisfied customers go hand in hand

* How to determine if your employees are truly engaged and where to improve

* How to engage employees through practical and low cost techniques

* How engaged employees can best deliver the brand to satisfied customers



Sybil F. Stershic (photo left) president of Quality Service Marketing, is a marketing and organizational advisor with more than 30 years of experience helping service providers strengthen employee and customer relationships. A leading authority on engaging employees through internal marketing, she is the author of Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care and the Quality Service Marketing blog.

Sybil graduated with highest honors from Lehigh University and began her career in bank marketing. (The banks she worked for merged into oblivion.) She foundedQuality Service Marketing in 1988 specializing in internal marketing & communications, customer-focused training, and marketing planning. Her clients span a variety of service industries including advertising, communications, financial services, food service, government, healthcare, higher education, professional associations, and social service organizations. She also teaches marketing workshops nationwide.

Active in leadership and professional development, Sybil is a former Chairman of the American Marketing Association (AMA). In addition to her continued involvement with AMA, she serves on the Advisory Council of the Global Facilitator Service Corps and is a member of BoardSource and the International Association of Facilitators.

My book review of Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care by Sybil F. Stershic.

Listen live on Tuesday at 8:00 pm Eastern, 5:00 pm Pacific time.

BlogTalkRadio.com

If you miss this very informative show, it will be available for free download as a podcast for iPod, iTunes, and MP3 players; or play it right on your computer. To download this, or any other of my guest interviews, go to the Blog Business Success host page and click on Archived Segments. Once there, click on the podcast icon at the end of the episode description, to download the show free of charge for your listening enjoyment. You can also subscribe to the show feed.

Add to iTunes

To call in questions for my guest, the number is: (347) 996-5832

Let's talk with internal marketing expert, Founder and CEO of Quality Service Marketing, and author of the insightful and landmark book Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care, Sybil F. Stershic, as she describes how employees play a critical role in maintaining and enhancing customer relationships and how employees are the most powerful medium for conveying the brand to customers. Yet, even in companies that profess to be customer-focused, employees are often treated as an afterthought. Sybil Stershic offers powerful arguments as to why employers, managers, and Human Resources departments need to increase their focus on caring for employees. The realization that employees are a crucial element in the success of an organization must be taken to heart. Sybil shares how managers and supervisors can create workplaces that foster employee engagement and motivate employees to offer superior customer service. Discover how top companies gain that important employee commitment. Learn how even small, inexpensive and even free techniques can make a world of difference in employee satisfaction. The result is even better customer service as well on Blog Business Success Radio.

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